Stephanie Saunders
Summary
Exceptional leader talented at customer service, communication and detail oriented. Technically-savvy with outstanding relationship building, training and professional skills. Willingness to learn new trades and grow within a company.
Overview
19
19
years of professional experience
Work History
Lead server/ bartender banquet events
Blue 5 Restaurant
Roanoke , VA
07.2007 - Current
- Lead fellow servers/ bartenders to the specific requirements of each private event.
- Follow event specifications and execute details of each event.
- Manage and oversee the staff when required on occation.
- Keep banquet rooms organized and stocked. Ordering items when needed.
- Fillout and file paperwork at the end of every shift and divide gratuity among fellow servers and bartenders accoring to company guidelines.
- Provided excellent customer service with the host and guests of each party.
- Act as the Lead contact for each private event.
- Create cocktails or drink menus for events.
- Take orders and enter into system with specific detail.
Data Entry Clerk
Emtech Laboratories INC.
Roanoke, VA
01.2007 - 06.2007
- Recieve, sort and process data to enter into the database to be processed by technicians.
- Assist with customer service calls from customers and doctors.
- Scanned documentation and entered into the database.
- Utilized customer feedback to recommend corrective action to executive leadership.
Education
High School Diploma -
Patrick Henry High School
Roanoke, VA2005
Skills
- Team player
- Exellent communication skills
- Self starter
- Detail oriented
- Proficient Customer service
- Efficient computer skills
- Great with people
Timeline
Lead server/ bartender banquet events
Blue 5 Restaurant
07.2007 - Current
Data Entry Clerk
Emtech Laboratories INC.
01.2007 - 06.2007
High School Diploma -
Patrick Henry High School