Domingo Cruz
Napa,CA
Summary
Great Banquet server/ bartender. I have gotten nominated employee of the month twice in 2025 at Silverado Resort & Spa and once at MacArthur Place Hotel & Spa.
Hard-working, high energy bartender and server with passion for customer satisfaction. Over 8 years in food service industry. Known for great reliability and attention to detail.
Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Banquet server/bartender
MacArthur Place Hotel & Spa
07.2025 - Current
- Set banquet halls and rooms per instructions of event manager
- Make sure tables are set with linen, dishware and flatware
- Arranged linens and table settings according to seating plan and event theme.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Fill glasses with water before guests arrive and refill them during the course of the event
- Greet guests in a cordial manner as they arrive
- Offer welcome drinks and hors d'oeuvres and ask guests if they need any additional items
- Carry food trays to tables
- Ensure that food is replenished in a quick manner
- Anticipate guests' needs continually and fulfill them appropriately
- Clear dishes and flatware once the event has ended
- Clean premises along with stripping tablecloths and napkins
- Take down decorations as instructed
- Greeted guest when arriving at the banquet bar
- Served guest drinks in the banquet bar and explained the wine choices to guest
- Set up and brake down bars
- Learned to do consumption sheets for the bar liquors, Beers, wines, and soft drinks
Banquet Bartender Extra
Hyatt Regency San Francisco
01.2025 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Closed out cash register and prepared cashier report at close of business.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Poured and prepared mixed drinks for over 600 customers on events.
- Checked ID cards and verified bar guests were of legal age.
- Prepared wide variety of mixed drinks by applying extensive cocktail knowledge.
- Set up glassware, liquor, and other necessary supplies for special events.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Responded to guest questions and requests with friendly and knowledgeable service.
Banquet server/bartender
Silverado Resort & Spa
03.2017 - Current
- Set banquet halls and rooms per instructions of event manager
- Make sure tables are set with linen, dishware and flatware
- Fill glasses with water before guests arrive and refill them during the course of the event
- Greet guests in a cordial manner as they arrive
- Offer welcome drinks and hors d'oeuvres and ask guests if they need any additional items
- Carry food trays to tables
- Ensure that food is replenished in a quick manner
- Anticipate guests' needs continually and fulfill them appropriately
- Clear dishes and flatware once the event has ended
- Clean premises along with stripping tablecloths and napkins
- Take down decorations as instructed
- Greeted guest when arriving at the banquet bar
- Served guest drinks in the banquet bar and explained the wine choices to guest
- Set up and brake down bars
- Learned to do consumption sheets for the bar liquors, Beers, wines, and soft drinks
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Banquet bartender Lead(supervisor)
Silverado Resort & Spa
06.2023 - 11.2023
- Do liquor, beer and wine inventory for upcoming weekly banquet events
- Do liquor, beer, wine and mixer inventory count at the end of every month
- Move bar staff around to accommodate the events
- Make schedule changes if necessary
- Organize the bar and wine room
- Communicate With the contact before the events to see what is needed
- Set up banquet bar
- Make drinks for the guest
- Clean the bars and put away liquor nice and organized once the events are over
- Communicate with the banquet Captains or managers when needed
- Recommended appropriate wines for individual tastes and food selections.
Education
No Degree - Business Administration
Napa Valley Community College
Napa, CA01-2027
General Education - Fire Tech
Santa Rosa Junior College
Santa Rosa, CA12-2026
Skills
- Customer service
- Communication skills
- Problem solving
- Team player
- Wine service
- Banquet preparation
- Fluent in English and Spanish
Certification
Basic Life Support Provider, Napa Valley College, 07/01/24, ecards.heart.org/student/...
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Banquet server/bartender
MacArthur Place Hotel & Spa
07.2025 - Current
Banquet Bartender Extra
Hyatt Regency San Francisco
01.2025 - Current
Banquet bartender Lead(supervisor)
Silverado Resort & Spa
06.2023 - 11.2023
Banquet server/bartender
Silverado Resort & Spa
03.2017 - Current
No Degree - Business Administration
Napa Valley Community College
General Education - Fire Tech
Santa Rosa Junior College
Employee of the month
Got nominated twice and won employee of the month in the years 2024 & 2025.