Angela Mikowychok
Reno,NV
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
10
10
years of professional experience
Work History
Office Administrator
Certified Aglab
09.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine clerical tasks by scanning, filing and copying documents.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- METRC & OSHA certified.
Sales Floor Supervisor
Three Nations
01.2022 - 09.2022
- Demonstrates excellent product knowledge and trains others to do the same
- Informs management of employee relations issues that need to be addressed
- Creates a high energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates
- Demonstrates effective leadership skills
- Balance the cash registers and calculate the deposit to prepare it for the bank to retrieve
- Counted cash receipts at end of the day to ensure accuracy.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
Patient Specialist
Ayr Wellness
02.2017 - 01.2022
- Providing excellent customer satisfaction with assisting patients with inquiries and questions of retail marijuana in a fast paced environment
- Extensive knowledge in Nevada State laws and regulations on cannabis use for medicinal and recreational clientele
- Consulting In Cannabis Care
- Knowledge of all the products
- Input new patients
- Ensure premium level of client satisfaction over the phone
- Cash Handling
- Cultivating a team environment that provides exceptional productivity.
Receptionist
Reef Dispensary
06.2015 - 01.2017
- Has knowledge of cannabis strains
- Cleaned and organized the store maintained visually appealing
- Exceptional customer service
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Familiar with Laws and Regulations
- Input new patients
- Answered phones, responded to patient and/or caregiver inquiries.
Barista
Starbucks
09.2013 - 06.2015
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Education
High School Diploma -
Mcqueen School
Reno, NV01.2012
Skills
- Leadership
- Customer service
- Cash register
- Sales
- Administrative Experience
- Document Scanning
Timeline
Office Administrator
Certified Aglab
09.2022 - Current
Sales Floor Supervisor
Three Nations
01.2022 - 09.2022
Patient Specialist
Ayr Wellness
02.2017 - 01.2022
Receptionist
Reef Dispensary
06.2015 - 01.2017
Barista
Starbucks
09.2013 - 06.2015
High School Diploma -
Mcqueen School