Angela Miller
Rochester,MN
Summary
High-Performing Patient Service Manager with successful background in Food Service for 20 + years. Encourages positive patient experiences through excellent customer service and high-quality healthcare standards.
Overview
17
17
years of professional experience
Work History
Patient Services Manager
Morrison Healthcare Food Services
Rochester, MN
10.2016 - Current
- Maintained compliance with company policies and procedures for food safety, sanitation and high- quality standards.
- Assisted quality assurance by inspecting Patient's Food and removing defective items.
- Inspected final products to assess compliance with quality standards for high-risk patient diet orders.
- Worked in multiple rolls as Cash Office Controller, Administrator, Patient Ambassador.
- Supported in Nutrition Room at SMC.
- Manager at multiple Patient Services areas.
Hostess
Terza Ristorante
Rochester, MN
07.2016 - 11.2016
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Server, Hostess, Pastry Baker & Food Perp
Perkins Family Restaurant
Brooklyn Center & Rochester , MN
09.2005 - 11.2016
- Complied with health and safety codes to protect staff and customers.
Education
North Hennepin Community College
Minneapolis, MNSkills
- Attention to Detail
- Conflict Resolution
- Ability to switch gears efficiently
- People Person
- Dependable
- Strong Leadership and Mentoring Skills
- Customer Service
- Goal- Oriented
- Critical Thinking
Timeline
Patient Services Manager
Morrison Healthcare Food Services
10.2016 - Current
Hostess
Terza Ristorante
07.2016 - 11.2016
Server, Hostess, Pastry Baker & Food Perp
Perkins Family Restaurant
09.2005 - 11.2016
North Hennepin Community College