Angela Miller
Lansing,NC
Summary
Proven track record in enhancing customer satisfaction and streamlining production processes, as demonstrated at GE Aerospace. Skilled in quality assurance and expert problem-solving, adept at driving project completion within tight deadlines. Achieved significant improvements in efficiency and productivity, leveraging strong customer relations and packaging expertise.
Overview
25
25
years of professional experience
Work History
Specialist 2A
GE Aerospace
11.2015 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
Production
United Chemi-Con, Inc.
03.2010 - 02.2013
- Monitored and adjusted machine settings for optimal production output.
- Assisted in reducing production downtime by promptly communicating inspection results to the production team.
- Performed safety checks on machines and production equipment.
- Reduced production time with proper equipment maintenance and calibration.
Upholsterer
AEV
07.2004 - 02.2010
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Implemented quality control measures to ensure all finished products met or exceeded client expectations.
- Measured, cut and sewed materials to fit specifications.
- Stretched and tacked fabric into place.
Machinist
Oldham
07.1999 - 01.2004
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
- Worked with team members to improve production processes and procedures.
- Adjusted machines to increase productivity for runs.
- Streamlined shipping procedures, reducing errors and decreasing lead times for customers'' orders.
- Prepared containers for long-distance shipping and coordinated transportation with contractors.
- Improved order fulfillment times through efficient picking, packing, and shipping processes.
- Coordinated daily order fulfillment in fast-paced receiving and shipping environment.
- Affixed proper postage to each package to prepare for shipping.
- Organized accurate and compliant shipping paperwork and financial records to avoid errors.
Education
Associate of Business Administration - Business Administration And Management
Wilkes Community College
Wilkesboro, NC06.2015
Skills
Customer Relations
Expert Problem Solving
Documentation Management
Quality Assurance
Packaging and Shipping Support
Shipping and Delivery
Shipping Label Preparation
Packaging and shipping cartons
Packing and shipping
Order shipping
Shipping and Receiving Packages
Timeline
Specialist 2A
GE Aerospace
11.2015 - Current
Production
United Chemi-Con, Inc.
03.2010 - 02.2013
Upholsterer
AEV
07.2004 - 02.2010
Machinist
Oldham
07.1999 - 01.2004
Associate of Business Administration - Business Administration And Management
Wilkes Community College
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