Angela Miller
Stonebriar Smile Design
The Colony,TX
6
years of professional experience
Accomplished Dental Administration and Operations Professional experienced in clinical dental assisting, treatment coordination, and insurance management. Delivered effective revenue cycle and patient financial services through expertise in billing resolution and practice operations. Focused on leveraging extensive business management skills to enhance operational efficiency and client communication.
Work History
Patient Concierge
1 Year 10 Months- Greeted patients and coordinated check-in, check-out, and appointment scheduling to support seamless visit flow.
- Explained treatment plans, estimates, and financing options using clear, patient-friendly language.
- Managed insurance verification and patient demographics collection to support accurate, confidential patient records.
- Answered inbound calls and provided accurate guidance on appointments, billing inquiries, and procedure-related questions.
- Maintained accurate patient record organization and updated entries accordingly.
Insurance Verification Specialist
2 Years 10 Months- Reviewed patient insurance plans, verified dental procedure benefits, and ensured coverage details aligned with planned care.
- Evaluated coverage details, limitations, and preauthorization requirements to support scheduled treatment plan processing.
- Maintained patient accounts with accurate insurance information and coordination notes to support continuity of care.
- Managed carrier communications to resolve eligibility discrepancies and claim issues.
- Maintained organized records to support verification status tracking, authorization management, and pending follow-up.
- Updated patient records with accurate, up-to-date current insurance policy information.
Treatment Coordinator
10 Months- Also employed July 2019 - March 2020
- Also employed 2004 - 2007
- Presented treatment plans and explained procedures to improve patient understanding and case acceptance.
- Verified insurance benefits and coordinated financial arrangements for accurate patient estimates.
- Communicated with patients regarding pending treatment, follow-up visits, and pre-appointment requirements.
- Scheduled restorative and specialty appointments while aligning chair time with clinical priorities.
Treatment Coordinator
9 MonthsEducation
Associate of Science
Skills
Patient Advocacy
Insurance verification
Revenue cycle management
Claims submission
Billing resolution
Financial arrangements
Case coordination
Patient Communication and Customer Service
Scheduling and Recall Management
Referral Coordination
HIPAA Compliance
Dentrix
EagleSoft
Timeline
Patient Concierge
Stonebriar Smile Design
12.2024 - CurrentRead More
Insurance Verification Specialist
Advanced Smiles
01.2022 - 11.2024Read More
Treatment Coordinator
Imagecare Dental Group
03.2021 - 01.2022Read More
Treatment Coordinator
Star Ranch Dental
06.2020 - 03.2021Read More
Collin County Community College
Associate of Science
Read More