Jennifer Mahich
Gibsonia,PA
Summary
I really enjoy the patient family concierge job. Enjoy interacting with different workers daily.
Overview
18
18
years of professional experience
1986
1986
years of post-secondary education
Work History
Patient family concierge
UPMC
Pittsburgh, Pennsylvania
05.2024 - Current
- Assisted patients with check-in and appointment scheduling at UPMC facilities.
- Provided information about services, amenities, and directions to visitors.
- Coordinated transportation arrangements for patients and their families.
JK properties
JK-Group
Pittsburgh, Pa
04.2008 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Oliver High School
Pittsburgh , PaSkills
- Appointment scheduling
- Patient advocacy
- Transportation coordination
Timeline
Patient family concierge
UPMC
05.2024 - Current
JK properties
JK-Group
04.2008 - 03.2024
Oliver High School