ANGELA MINERVA
Sales & Operations Manager
Orlando,FL
Summary
Results-driven Account Executive with over a decade of experience leading operations for small businesses and start-ups. Proven ability to cultivate strong relationships and provide innovative solutions in global markets. Skilled in fostering teamwork and navigating dynamic market landscapes to drive success.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Wholesale Accounts Manager
Waterbox Aquariums
01.2025 - Current
- Created program policies, benefits, marketing materials and best practices for the USA and Canadian markets
- Manage and build new relationships with over 150 new retail shops and distributors in the USA and Canadian markets leading to over $1,000,000 in revenue in the first year of taking the position.
Life & Business Coach
06.2018 - Current
- Assists clients in building new systems, skills and strategies to achieve greater life satisfaction and achieve personal and professional goals
- Conducted and presented personal-development related workshops, training and events.
International Accounts Executive
Waterbox Aquariums
07.2020 - 01.2025
- Manage and direct European and Great Britain total market operations and logistics
- Established relationships with over 100 new retail shops and distributors in European export markets leading to over €1,000,000 in revenue in first two years.
- Liaison between European Export Markets and company, assessing customer requests for products and make appropriate recommendations based on need and applications
- Consult with management and marketing to develop and execute growth strategies and mitigate expenses and issues
Operations Development
Waterbox Aquariums
01.2019 - 07.2020
- Developed and implemented new customer support knowledge base and ticketing platform using Zendesk
- Developed claims department operations to manage, replace, record and report technical product and manufacturing issues
- Developed European export market operations including logistics management & ecommerce fulfillment
Race Administrator
Powerboat P1
06.2018 - 03.2020
- Supported Race Director in organization, planning and executing local, national and international powerboat and jetski races
- Traveled as necessary for event weekends, domestic & international
Purposphere Experience Manager
Purpose Pioneers
09.2017 - 06.2018
- Co-developed company brand, teaching tools, and framework
- Coordinated all aspects of workshop experiences
Co-Founder & Operations Manager
Central Florida Focus
08.2016 - 01.2018
- Created operational documents, systems and organizational processes for the foundation of the company
- Managed all marketing and sales responsibilities
Office Manager & Key Accounts Manager
Blezoo
02.2016 - 08.2017
- Managed all responsibilities including accounts receivable/payable, order processing, sales, customer service, supply management, payroll processing, B2B purchasing, and database development
- Developed and maintained key accounts including proactively growing new accounts and business inquiries
- Proactively lead new projects including new business line incubation and new client on-boarding program
- Trained new team members and managed special projects as CEO support
- Organized LEAP, Blezoo's end-user show, trade shows, and intern program
Education
Bachelor of Science - Business Management, Entrepreneurship Focus, International Business Minor, Leadership Studies Certificate
University of Central Florida
08.2011 - 12.2015
Certificate - International Business & Politics
ICN School of Business
06.2013 - 07.2013
Certificate - Creative Problem Solving
Creative Problem Solving Institute
Skills
Creative Problem Solving & Facilitation
Account management
Business planning
Operations Development
Territory management
Account development
Performance tracking
Sales process management
Problem-solving abilities
Planning and coordination
Product and service knowledge
Self motivation
Adaptability and flexibility
Organizational skills
Timeline
Wholesale Accounts Manager
Waterbox Aquariums
01.2025 - Current
International Accounts Executive
Waterbox Aquariums
07.2020 - 01.2025
Operations Development
Waterbox Aquariums
01.2019 - 07.2020
Life & Business Coach
06.2018 - Current
Race Administrator
Powerboat P1
06.2018 - 03.2020
Purposphere Experience Manager
Purpose Pioneers
09.2017 - 06.2018
Co-Founder & Operations Manager
Central Florida Focus
08.2016 - 01.2018
Office Manager & Key Accounts Manager
Blezoo
02.2016 - 08.2017
Certificate - International Business & Politics
ICN School of Business
06.2013 - 07.2013
Bachelor of Science - Business Management, Entrepreneurship Focus, International Business Minor, Leadership Studies Certificate
University of Central Florida
08.2011 - 12.2015
Certificate - Creative Problem Solving
Creative Problem Solving Institute