Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Modesitt

Waverly,WV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Overview

10
10
years of professional experience

Work History

Dispatcher

Wood County 911 Center
07.2022 - Current
  • Questioned callers to determine nature of problems and locations to direct type of response needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.

Cashier

Walmart
08.2018 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Server

Red Lobster
07.2013 - 05.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Parkersburg South High School
Parkersburg, WV
05.2016

Skills

  • National Crime Information Center (NCIC)
  • Data Entry
  • Dispatcher Monitoring
  • Ems Dispatch
  • Emergency Assistance
  • Traffic Law Enforcement
  • Emergency Call Response
  • Map Reading Skills
  • Computer-Aided Design (CAD)
  • Emergency Medical Dispatching
  • Crisis Management
  • Call Volume Analysis
  • Prioritizing Effectively

Timeline

Dispatcher

Wood County 911 Center
07.2022 - Current

Cashier

Walmart
08.2018 - 07.2022

Server

Red Lobster
07.2013 - 05.2016

High School Diploma -

Parkersburg South High School

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Angela Modesitt