SUMMER JOHNSON
Goodlettsville,TN
Summary
Dedicated worker with excellent communication skills, time management, and compassion. I have the ability to work well with a team, as well as an individual setting. Very detail oriented, with a multitude of abilities and a broad skill set. My peers have always deemed me reliable and hardworking. I believe I possess the skills needed to successfully fill the position with your company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Volunteer State Community College
06.2024 - 02.2025
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Police Officer OIT
Millersville Police Department
05.2023 - 02.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
CNA
White House Health Care And Rehabilitation
04.2023 - 10.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Police Telecommunicator
Sumner County Emergency Communications Center
09.2021 - 04.2023
- Questioned callers to determine locations and nature of problems to determine type of response needed.
- Entered, updated and retrieved information from teletype networks and computerized data systems on wanted persons, stolen property, vehicle registration and stolen vehicles.
- Provided emergency medical instructions to callers.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Scanned status charts and computer screens and contact emergency response field units to determine emergency units available for dispatch.
- Maintained access to and security of, highly sensitive materials.
CNA
National Healthcare Corporation
03.2021 - 05.2022
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
- Stocked patient rooms and supply areas to meet patient care needs.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
- Established special connections with patients through empathy and relationship-building techniques.
Quality of Life Assistant
Clarendale At Indian Lake
09.2019 - 09.2020
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists.
- Observed physical and mental condition, intake and output and exercise to monitor client condition.
- Helped patients move in and out of beds, baths and wheelchairs.
- Cleaned and organized client's living quarters to make living conditions more hospitable.
- Responded appropriately to physical, emotional and developmental needs of residents.
- Directed patients in simple prescribed exercises or in use of braces or artificial limbs.
CNA
Richland Place Senior Living
04.2023 - 08.2023
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
High School Diploma -
Westmoreland High School
Westmoreland, TN05.2019
Skills
- National Crime Information Center (NCIC)
- NCIC Database
- Computer-Aided Design (CAD)
- National Law Enforcement Telecommunications System (NLETS)
- Information Relay
- Emergency Situations
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Basic life support
- Emergency response
- Problem-solving
Certification
CPR cert
Timeline
Dispatcher
Volunteer State Community College
06.2024 - 02.2025
Police Officer OIT
Millersville Police Department
05.2023 - 02.2024
CNA
White House Health Care And Rehabilitation
04.2023 - 10.2023
CNA
Richland Place Senior Living
04.2023 - 08.2023
Police Telecommunicator
Sumner County Emergency Communications Center
09.2021 - 04.2023
CNA
National Healthcare Corporation
03.2021 - 05.2022
Quality of Life Assistant
Clarendale At Indian Lake
09.2019 - 09.2020
High School Diploma -
Westmoreland High School
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