Angela Morales
Carlsbad,CA
Summary
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Carbon Health
04.2025 - Current
- Assisted healthcare providers with patient examinations and procedures to ensure efficient workflow.
- Administered vaccinations and performed basic laboratory tests, enhancing patient care delivery.
- Educated patients on treatment plans, medications, and preventative care measures for improved health outcomes.
- Coordinated scheduling of appointments and follow-ups, optimizing clinic operations for better patient access.
- Managed electronic health records systems to maintain accurate patient information and streamline communication.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
Pharmacy Technician
OptumRx by United Healthcare
08.2010 - 04.2025
- Processed prescription orders accurately and efficiently to ensure timely patient access to medications.
- Assisted pharmacists in verifying medication information and resolving discrepancies with healthcare providers.
- Maintained inventory control by monitoring stock levels, placing orders, and managing expiration dates of pharmaceuticals.
- Implemented workflow improvements that enhanced operational efficiency and reduced patient wait times for prescriptions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Carlsbad Village Pharmacy
04.2020 - 04.2020
- Trained new pharmacy technicians on operational procedures and compliance standards within the pharmacy environment.
- Conducted medication therapy management consultations, ensuring adherence to prescribed therapies for optimal patient outcomes.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Associate of Arts - Social And Behavioral Sciences
Miracosta Community College
Oceanside, CA05.2022
Skills
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Specimens collection and processing
- Examination preparation
- Professionalism and ethics
- Electronic medical records
Certification
CCMA Certification, Pharmacy Technician, CPR Certified, BLS Certified, First Aid Certification
Timeline
Certified Clinical Medical Assistant
Carbon Health
04.2025 - Current
Pharmacy Technician
Carlsbad Village Pharmacy
04.2020 - 04.2020
Pharmacy Technician
OptumRx by United Healthcare
08.2010 - 04.2025
Associate of Arts - Social And Behavioral Sciences
Miracosta Community College
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