Angela Morgan
Easley,SC
Summary
Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
34
34
years of professional experience
Work History
General Manager
Spinx
01.2019 - 11.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Store Manager
Ross Dress For Less
03.2016 - 01.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
District Manager
The Home Depot Inc
11.1988 - 03.2016
- Supervised 13 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Education
Associate of Science - Elementary Education
Montreat College
Montreat, NC06.1986
Skills
- Operations Oversight
- Staff Supervision
- Business Administration
- Branding
- Expense Control
- Customer Relationship Management
Timeline
General Manager
Spinx
01.2019 - 11.2022
Assistant Store Manager
Ross Dress For Less
03.2016 - 01.2019
District Manager
The Home Depot Inc
11.1988 - 03.2016
Associate of Science - Elementary Education
Montreat College