Angela Morgan
Easley,SC
Summary
Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
34
34
years of professional experience
Work History
General Manager
Spinx
Greenville, SC
01.2019 - 11.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Store Manager
Ross Dress For Less
Asheville, NC
03.2016 - 01.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
District Manager
The Home Depot Inc
Greenville, SC
11.1988 - 03.2016
- Supervised 13 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
Education
Associate of Science - Elementary Education
Montreat College
Montreat, NC06.1986
Skills
- Operations Oversight
- Staff Supervision
- Business Administration
- Branding
- Expense Control
- Customer Relationship Management
Timeline
General Manager
Spinx
01.2019 - 11.2022
Assistant Store Manager
Ross Dress For Less
03.2016 - 01.2019
District Manager
The Home Depot Inc
11.1988 - 03.2016
Associate of Science - Elementary Education
Montreat College