Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angela Mosley

Kenosha,WI

Summary

Highly organized professional with strong work ethic, adaptability, and exceptional interpersonal skills. Thorough knowledge of order processing systems and order entry. Skilled in data entry for a variety of products, and inventory management. Possesses excellent oral and written communication skills. Proven track record of meeting deadlines and managing customer orders with high accuracy. Highly-motivated with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Order Processing Rep I

Medline Inc
Libertyville, IL
10.2020 - Current
  • Processed a high volume of orders to achieve processing goals
  • Verified customer and order information for correctness, checking it against previously obtained information as necessary
  • Process re-orders making changes to orders based on previous notes if necessary
  • Obtained customers' names, addresses and billing information, product numbers, and specifications of items to be purchased and entered information on order forms
  • Accurately entered customer orders into an order processing system, quickly and efficiently
  • Adhered strictly to security protocols when handling confidential customer data
  • Understood and followed oral and written directions.
  • Performed data entry tasks associated with updating customer accounts in the system.

Invoicing Coordinator

Ohio Medical LLC
Gurnee, IL
09.2017 - 08.2020
  • Perform general office duties such as filing, operating office machines, sorting mail, and answering telephones
  • Verify accuracy of billing data and revise any errors
  • Review Sales orders, to compute fees or charges
  • Make credit memorandums to customer accounts when needed
  • Place materials into storage receptacles, such as file cabinets, monthly for archiving
  • Run credit cards for orders as required on purchase orders
  • Resolved customer complaints and inquiries in a timely and efficient manner
  • Created packing slips and invoices for outgoing shipments.
  • Reviewed customer orders to ensure accuracy of product, quantity and pricing.
  • Investigated discrepancies between customer orders and vendor invoices for resolution.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Telephone Recruiter

Abbvie Clinical Pharmacology Research Unit
Grayslake, IL
04.2014 - 07.2017
  • Displayed strong organizational skills while managing multiple projects simultaneously
  • Document prospective volunteer's medical history and demographic information into database
  • Prepare charts for screening appointments per study protocol
  • Processed requests for new enrollments
  • Preformed administration tasks such as filing, faxing, and making copies
  • Schedule appointments for potential volunteers
  • Place reminder phone calls to subjects for appointments and study check in
  • Informed subjects of acceptance or rejection in to current offered studies.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Performed outbound calling campaigns to promote new products or services.

Enrollment Coordinator

CVS Health
Mount Prospect, IL
01.2014 - 12.2014
  • Collected and entered patient demographics, insurance information and medical information for new patients into a computerized system
  • Received new referrals via phone and fax
  • Maintained corporate database of physicians where licenses to practice medicine have been verified
  • Verified license of new physicians referring patients
  • Placed outbound call to gather additional patient information when needed
  • Processed requests for new enrollments and/or prescription requests
  • Assisted with training of new/seasonal staff.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Entered patient data into computer system to maintain accurate records.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Maintained updated knowledge through continuing education and advanced training.

Order Processor (Seasonal Worker)

LTD Commodities
Lincolnshire, IL
09.2013 - 12.2013
  • Processed a high volume of orders to achieve processing goals and shipment deadlines
  • Entered in faxed and mailed orders into computerized system.
  • Verified accuracy of information and executed clarification of orders.
  • Received and entered orders into computer system accurately.
  • Understood and followed oral and written directions.

Education

Associate in General Studies -

Columbia College of Missouri
04.2008

Skills

  • Data Entry Skills
  • MS Office
  • Order Processing
  • Payment Collection
  • Dependable and Responsible
  • Invoice Preparation
  • Phone and Email Etiquette
  • Word Processing
  • Meticulous Attention to Detail
  • Onbase
  • Epicore
  • Typing 45 WPM

References

References available upon request.

Timeline

Order Processing Rep I

Medline Inc
10.2020 - Current

Invoicing Coordinator

Ohio Medical LLC
09.2017 - 08.2020

Telephone Recruiter

Abbvie Clinical Pharmacology Research Unit
04.2014 - 07.2017

Enrollment Coordinator

CVS Health
01.2014 - 12.2014

Order Processor (Seasonal Worker)

LTD Commodities
09.2013 - 12.2013

Associate in General Studies -

Columbia College of Missouri

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Angela Mosley