Angela Murphy

• Assists the State of Minnesota to help maintain records, compile information and submit documentation according to the State Laws & Statutes
• Performing duties associated with the Motor Vehicle Department, Driver's License, and Department of Natural Resources transactions, to maintain accurate records for the Department of Motor Vehicle using their MNDRIVE system

Enter and file the necessary documents to assist customers with titling and/or registering their vehicles

• Working with the Minnesota Driver's License system, also in MNDRIVE, to issue identification cards and driver's license, issue disability certificates, as well as assisting customers with their reinstatement requirements
• With the new Real Id and Enhanced identification card and driver's license requirements work under Federal guidelines and have to conduct security feature checks of their required documents before submitting them to the state of Minnesota
• Work closely with the Federal Motor Carrier department to file and maintain documents for Commercial Driver's License such as their health certificates to make sure they're compliant to drive
• Work with the Department of Natural Resources to title boats, and register small boats, canoes, ATV's and snowmobiles
• Working with three different systems we have to be very careful to keep up on all the state statutes, maintain confidentiality between the different systems
• Maintain accurate records for audits and keep checks and balances between the different systems so they balance
• Must have exceptional computer skills and be able to multitask when switching between the systems
• Have good customer service skills, be able to talk to the customers, listen to them and be empathetic when needed
• Customers come in for all different types of transactions and they are not always happy to be there
• We have to assist them to the best of our ability and to keep a positive environment for them
• Must be able to de-escalate the situation when needed
• Often works with different ethnicities, language barriers, genders, and age groups.

• Kwik trip is a gas station that has a higher standard of service then most
• They require you to be friendly, energetic, positive, and make sure every customer leaves the store satisfied every time
• Must have great time management skills in both punctuality and making sure jobs are performed in a timely manner
• It is a very faced paced environment
• When working in the kitchen, I handled food according to state health codes and followed a food production plan to ensure that there is the right amount of product available at all times of the day
• Aiming to increase sales while controlling waste
• Helping maintain accurate money management in the kitchen by controlling the amount of inventory on hand and while on the registers to make sure they balance
• Kwik Trip has a store cleanliness audit twice a year and you have to maintain store cleanliness inside and out
• Develop and maintain relationships with customers,vendors, leaders, and coworkers
• While working for Kwik Trip, they want you to promote leadership and teamwork
• Help maintain a positive atmosphere
• While training new staff, needing to understand that there are different learning styles and trying to help everyone learn their job to the best of their ability under their learning style.

• Working directly with seniors to connect them with the services that they might need
• Meet with the seniors one on one to access their needs they might have
• Then sign them up for our program and connect them to any other resources they may need
• As a ROSE (Reaching Out to Support Elderly) coordinator; our goal at Interfaith Caregivers is to keep the seniors in their homes as long as safely possible
• Assist elderly clients in arranging rides they may need to the grocery store, doctors' appointments or any other types of appointments
• Interfaith is run off volunteers so I would contact the volunteer and connect them with seniors in need of rides
• I would also arrange friendly visits or housekeeping with our homemaker/ chore program
• I would set up individuals to come in and clean for our elderly clients who could no longer do some of these cleaning tasks on their own
• Interfaith Caregivers has 8 different care teams in the surrounding towns where I would meet with those teams of volunteers and access what the needs for the clients in their community are and what the volunteers are doing to meet those needs
• Also discuss what we could be doing to better the lives of the seniors in their area
• Met with the Interfaith Board of Directors monthly to access what we were doing to reach out to the elderly in Faribault County
• Also meet the State of Minnesota to present our numbers of senior clients receiving services to obtain our yearly grant from them.

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Provided emotional support and companionship to elderly in community homes.
• Strengthened community bonds, participating in interfaith dialogues and events.