Angela Navetta
Las Vegas
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
20
20
years of professional experience
Work History
Delivery Driver
Amazon Flex
05.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Nanny/Babysitter
Private Home
06.2017 - 03.2020
- I take care of 2 children
- I am responsible for watching them, feeding them, and any additional duties that may arise
PBX Operator
SLS Hotel And Casino
07.2014 - 04.2017
- Assists customers with any questions they may have regarding the property or surrounding area, places wake up calls for customers in a timely fashion, transfers calls to the appropriate department, process wake up call requests, email guest folios
PBX Supervisor
Golden Nugget
04.2011 - 05.2014
- Supervises PBX attendants as needed, assists customers with any questions they may have regarding the property or surrounding area, places wake up calls for customers in a timely fashion, pages guests for various reasons, transfers calls to the appropriate department, processes wake up call requests, assists on duty supervisor with data entry
Office Manager
JR Concrete Cutting INC
02.2008 - 04.2011
- Answered all incoming calls, reconciled invoices with vendors, filed and took care of all new hire employees, maintained insurance and registration on company vehicles
- Make up company proposals for jobs being bid
- Also put in employees hours and assisted with payroll duties
Dispatcher
Trinity Transport
10.2004 - 02.2008
- Supervise and dispatch drivers, scheduled appointments, generate invoices, investigate and resolve billing discrepancies, process orders
- Also responsible for general office support including faxing, word processing and answering phones
Education
GED -
Community College
Las Vegas, NV01.2001
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Attention to detail
- Time management
- Dependable and reliable
- Safe driving
Timeline
Delivery Driver
Amazon Flex
05.2020 - Current
Nanny/Babysitter
Private Home
06.2017 - 03.2020
PBX Operator
SLS Hotel And Casino
07.2014 - 04.2017
PBX Supervisor
Golden Nugget
04.2011 - 05.2014
Office Manager
JR Concrete Cutting INC
02.2008 - 04.2011
Dispatcher
Trinity Transport
10.2004 - 02.2008
GED -
Community College
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