Angela Netter
Shreveport,LA
Summary
Energetic Table Games Dealer experienced inaccurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering [Number]-year history of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk. Practiced Dealer provides positive table game experiences. Accurately calculates payouts and properly utilizes gaming equipment to manage games seamlessly. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions.
Overview
7
7
years of professional experience
Work History
Table Games Dealer
Eldorado Joint Venture Inc
01.2022 - 08.2023
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Learned and followed company procedures to maintain consistency and standards.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Handled and shuffled cards and playing pieces to maintain game integrity
- Maintained game pace by handling chips, cards, money, and gaming equipment efficiently
- Learned and followed company procedures to maintain consistency and standards
- Managed chips and money transactions with attention to detail to prevent fraud
- Maintained game pace by handling chips, cards, money, and gaming equipment efficiently
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation
Cage Cashier
Horseshoe Casino
01.2020 - 10.2021
- Processed various cash transactions and answered gaming customer questions.
- Quickly and accurately counted drawers at start and end of each shift.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
Tax Associate/Preparer
Preferred Staffing
03.2019 - 01.2020
- Completed and filed returns with tax departments at local, state, and federal levels.
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
- Reviewed client's tax filing papers thoroughly to determine eligibility for additional tax credits or deductions
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research
- Completed and filed returns with tax departments at local, state, and federal levels
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure
Security Officer/Dispatcher Office Assistant
Diamond Jacks Casino & Resort
02.2016 - 01.2020
- Advised regarding delays and special circumstances.
- Directed dispatching, routing, and tracking of 3 fleet vehicles.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained updated and detailed records of calls in physical and electronic databases.
- Closely monitored dispatch board to triage and prioritize over 1,000 daily calls.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Directed dispatching, routing, and tracking of 3 fleet vehicles
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls
- Advised regarding delays and special circumstances
- Directed dispatching, routing, and tracking of fleet vehicles
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Maintained updated and detailed records of calls in physical and electronic database
Education
Associates Degree - Nursing
Sourthern University At Shreveport
Shreveport, LA12.2025
GED -
Southern University At Shreveport
Shreveport, LA05.2013
Skills
- Loss and Winning Computations
- Dealer Training
- Conflict Mediation
- Guest Service
- Fraud Detection
- Currency Exchange
- Gaming Commission Regulations
- Table Game Rules
Timeline
Table Games Dealer
Eldorado Joint Venture Inc
01.2022 - 08.2023
Cage Cashier
Horseshoe Casino
01.2020 - 10.2021
Tax Associate/Preparer
Preferred Staffing
03.2019 - 01.2020
Security Officer/Dispatcher Office Assistant
Diamond Jacks Casino & Resort
02.2016 - 01.2020
Associates Degree - Nursing
Sourthern University At Shreveport
GED -
Southern University At Shreveport