Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
CustomerServiceRepresentative

Dung Nguyen

data entry (junior)
Ocean Springs,MS

Summary

Cybersecurity student with focused background in identifying and mitigating security risks. Proven ability to collaborate effectively within teams to implement security measures and respond to evolving threats. Recognized for strong analytical skills and adaptability in dynamic environments. Am Sec + certified and working on Net + and future certificates.

Table Games Dealer with extensive experience at Casino properties, recognized for exceptional customer service and keen observation skills. Proven ability to manage high-stress situations while ensuring game integrity and compliance. Adept at training new dealers, fostering teamwork, and enhancing player experiences through engaging interactions and effective communication.

Overview

2
2

Years of professional experience of IT

1
1
Certification
6
6

Years of professional experience of Table Games

Work History

Table Games Dealer

Premiere Entertainment LLC
05.2024 - Current
  • Dealt cards and facilitated gameplay for various table games, ensuring adherence to house rules.
  • Engaged players with exceptional customer service, creating enjoyable gaming experiences.
  • Monitored game integrity, identifying and resolving any discrepancies or irregularities promptly.
  • Assisted in training new dealers on procedures and game regulations to enhance team performance.

Table Games Dealer

Gold Nugget
08.2021 - 09.2024
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Learned and followed company procedures to maintain consistency and standards.
  • Enforced game rules to maintain fair paly and avoid disputes.

Table Games Dealer

Caesars Entertainment
03.2023 - 06.2024
  • Maintained cleanliness and organization of gaming area, promoting a professional environment.
  • Handled cash transactions accurately, managing chips and payouts efficiently during gameplay.
  • Adapted quickly to changing game situations, demonstrating flexibility in high-pressure environments.
  • Collaborated with team members to ensure smooth operations and effective communication on the floor.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.

Lead Cook

Red Lobster Restaurant
01.2019 - 06.2021
  • Oversaw kitchen operations, ensuring timely meal preparation and adherence to safety standards.
  • Trained and mentored junior cooks, enhancing team productivity and culinary skills.
  • Developed innovative menu items, incorporating seasonal ingredients to elevate guest experience.
  • Streamlined food prep processes, reducing waste and improving overall kitchen efficiency.
  • Enforced quality control measures, maintaining high standards for food presentation and taste.

Education

Cyber Security

Mississippi Gulf Coast Community College
Gulfport
12-2025

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Team player mentality
  • Patience and composure
  • Quick decision making
  • Memory retention
  • Stress tolerance
  • Strong mathematical skills
  • Gaming equipment maintenance
  • Game rules
  • Game management
  • Table management
  • Payoff control
  • Gaming commission compliance
  • Guest service
  • Loss and winning computations
  • Table game rules
  • Dealer training
  • Teamwork and collaboration
  • Customer service

Accomplishments

    Have associate's degree in Culinary Arts and working on my Associates for Cyber Sercuity and continuing my degree letter onto a Bachelor degree in Cyber.

Certification

Table Games License

Security + 2025 - 2028

Languages

English
Professional Working

Interests

  • Outdoor Recreation
  • Playing Sports
  • Video Gaming
  • Developing software, websites, and apps in various programming languages
  • Coding and Programming
  • Cooking
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Engaging in food photography and sharing culinary creations on social media
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Food Blogging
  • I enjoy cooking for friends and family gatherings
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Wine Tasting
  • I like trying new recipes and food trends
  • Food Photography
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Martial Arts
  • I participate in low-impact exercises to strengthen core muscles
  • Team Sports
  • Gym Workouts
  • Regularly practice mindfulness and meditation for overall wellness
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Food Tourism
  • Road Trips

Timeline

Table Games Dealer

Premiere Entertainment LLC
05.2024 - Current

Table Games Dealer

Caesars Entertainment
03.2023 - 06.2024

Table Games Dealer

Gold Nugget
08.2021 - 09.2024

Lead Cook

Red Lobster Restaurant
01.2019 - 06.2021

Cyber Security

Mississippi Gulf Coast Community College