Mark Johnson
Mount Vernon,WA
Summary
Dynamic Table Games Dealer with extensive experience at Tulalip Casino and Resort, recognized for exceptional customer service and keen observation skills. Proven ability to enhance player loyalty and maintain game integrity while managing high-stress situations. Expert in money handling and committed to upholding gaming regulations for a secure and enjoyable environment.
Overview
8
8
years of professional experience
Work History
Table Games Dealer
Tulalip Casino and Resort
10.2024 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Castor Construction LLC
Mark Johnson
08.2022 - 10.2024
- Managed multiple projects simultaneously, effectively prioritizing tasks while meeting stringent deadlines and quality expectations.
- Maintained a safe working environment by enforcing strict adherence to safety regulations and guidelines.
- Reduced material waste by implementing effective inventory management systems and recycling strategies.
- Enhanced production efficiency with the optimization of melting furnace operations.
- Established strong relationships with suppliers, negotiating favorable pricing arrangements, resulting in cost savings for materials used in the company''s manufacturing processes.
Table Games Dealer
Tulalip Casino and Resort
10.2018 - 08.2022
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Learned and followed company procedures to maintain consistency and standards.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
Table Games Dealer
Angel of the Winds Casino Resort
07.2017 - 08.2018
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
- Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
- Enforced game rules to maintain fair paly and avoid disputes.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, WA06.1993
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Strong mathematical skills
- Game rules
- Table management
- Guest service
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Multitasking Abilities
Timeline
Table Games Dealer
Tulalip Casino and Resort
10.2024 - Current
Castor Construction LLC
Mark Johnson
08.2022 - 10.2024
Table Games Dealer
Tulalip Casino and Resort
10.2018 - 08.2022
Table Games Dealer
Angel of the Winds Casino Resort
07.2017 - 08.2018
High School Diploma -
Mount Vernon High School
Similar Profiles
Shawn BondShawn Bond
On-Call Banquet Server at Tulalip Casino and ResortOn-Call Banquet Server at Tulalip Casino and Resort
Roy MosbyRoy Mosby
Slot Machine Technician at Tulalip Casino and ResortSlot Machine Technician at Tulalip Casino and Resort
Lance McIntoshLance McIntosh
Class B Shuttle Driver at Tulalip Casino and ResortClass B Shuttle Driver at Tulalip Casino and Resort
Tori RyanTori Ryan
Assistant Teacher at Skagit Valley YmcaAssistant Teacher at Skagit Valley Ymca
Franki ZulkoskiFranki Zulkoski
Team Member at Tractor Supply CompanyTeam Member at Tractor Supply Company