Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia Vega

Las Vegas,NV

Summary

Dynamic Table Games Dealer with extensive experience at Red Rock Casino, recognized for exceptional customer service and keen observation skills. Proven ability to manage cash handling and ensure gaming compliance, fostering a safe and engaging environment. Adept at building strong relationships with patrons, enhancing loyalty and repeat visits.

Overview

20
20
years of professional experience

Work History

Table Games Dealer

Red Rock Casino
09.2023 - Current
  • Dealt various table games, ensuring adherence to rules and regulations.
  • Provided exceptional customer service, enhancing player experience and engagement.
  • Monitored game integrity, identifying and resolving discrepancies swiftly.
  • Maintained cleanliness and organization of gaming areas to promote safety.
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.

Table Games Dealer

Virgin Hotels
03.2021 - 01.2024
  • Conducted accurate chip transactions and managed cash handling efficiently.
  • Adapted quickly to changing situations, ensuring smooth game operations at all times.
  • Collaborated with team members to create a positive gaming environment for guests.
  • Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Assisted players with placing bets, educating on game rules to increase understanding.

Table Games Dealer

Hardrock Hotel Casino
06.2005 - 02.2020
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Learned and followed company procedures to maintain consistency and standards.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Enforced game rules to maintain fair paly and avoid disputes.
  • Enhanced customer experience by providing friendly and efficient service during table games sessions.

Education

No Degree - Dealing Table Games

Casino Gaming School
Las Vegas, NV
02-1999

GED -

Sunset High School
Las Vegas, NV
06-1990

Skills

  • Reliability and punctuality
  • Excellent customer service
  • Keen observation
  • Money handling expertise
  • Blackjack
  • Mini Baccarat
  • Pai gow poker
  • Three card poker
  • Gaming commission compliance
  • Game management
  • Guest service
  • Gaming commission regulations
  • Loss and winning computations
  • Table game rules
  • Currency exchange
  • Fraud detection
  • Teamwork
  • Customer service

Timeline

Table Games Dealer

Red Rock Casino
09.2023 - Current

Table Games Dealer

Virgin Hotels
03.2021 - 01.2024

Table Games Dealer

Hardrock Hotel Casino
06.2005 - 02.2020

No Degree - Dealing Table Games

Casino Gaming School

GED -

Sunset High School

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Leticia Vega