Summary
Overview
Work History
Education
Skills
References
Military Service
References
Timeline
Generic

Angela N. Kmieciak

Suffolk,United States

Summary

Dynamic Medical Support Technician with extensive experience at Katmai Commodities LLC, excelling in patient scheduling and customer service. Proficient in administering immunizations and vital signs, I leverage strong communication skills to enhance patient care and streamline operations, ensuring a seamless experience for all patients in a high-volume environment.

Overview

35
35
years of professional experience

Work History

Medical Support Technician

Katmai Commodities LLC
Portsmouth, VA
10.2024 - Current
  • Providing excellent customer service by scheduling patients for appointments within multiple specialty practices across a wide geographic range throughout Hampton Roads VA
  • Receives inbound calls in a high call volume environment requiring critical thinking skills and excellent customer service skills

Patient Services Representative

Bon Secours
Suffolk, VA
08.2022 - 05.2024
  • Answering the phone to schedule appointments, take messages for the provider, registering patients and their insurance, as well as chart preparation, just to name a few
  • Assisted patients with new patient paperwork and anything else necessary
  • Scanned in their insurance cards, photo ID for billing and registration
  • Called patients to schedule, reschedule appointments, and verify appointments
  • Emailed patients their new patient paperwork when requested
  • Checked patients in and out for appointments, and collected payments, copays, and any deductibles due at the time of visit

Allergy Technician

Asthma and Allergy Clinic
Suffolk, VA
03.1996 - 06.2000
  • Answering the phone to schedule appointments, take messages for the provider, and requests for medication refills
  • Administration of allergy shot(s)
  • Administration of allergy skin tests
  • Administration of Pulmonary Function Tests
  • The mixing and dilution of allergy immunotherapy
  • Checking patients, which consisted of full vital signs

US Navy Hospital Corpsman

US Navy
01.1990 - 01.1997
  • While serving in the Navy I worked in many roles
  • My duties were and were not limited to:
  • Administering immunization
  • Providing emergency medical treatment
  • Training soldiers
  • Transporting the sick and injured
  • Maintaining medical equipment, and
  • Conducting preliminary physical examinations

Education

High school diploma -

Cape Fear Senior High School
Fayetteville, NC
06.1989

Skills

  • Administration of immunizations
  • Nursing
  • Laboratory Experience
  • Vital Signs
  • Allergy shot(s) administration
  • Hospital experience
  • Medical records filing
  • Chart auditing
  • Phlebotomy
  • Communication skills
  • Customer service
  • Triage
  • Medical Scheduling
  • Patient Care
  • Venipuncture
  • Medical Office Experience
  • Experience Administering Injections
  • Military Service

References

  • Mrs. Meryl Quirin, Neighbor/Best friend, 20 years, US Navy – Retired, Housekeeper, 2019 Regency Drive, Suffolk, VA, 23434, (757) 567-6048, merylq@charter.net
  • Mr. Scott D. Kilborn, Neighbor, overten years, Defense Experimentation Planner, General Dynamics Information Technology Company, 125 Berkshire Blvd, Suffolk, VA, 23434, (757) 681-2526
  • Mrs. Erin H. Martin, Sister, Real Estate Agent, Coldwell Banker Real Estate Group, 9242 237 N County Road 250 W, Valparaiso, IA, 46385, (219) 973-1726, emartin972@comcast.net
  • Mrs. Samantha Craig, Neighbor, one anda half years, Crisis Line Associate, Samaritans On Cape Cod and the Islands, 521 Kemp Lndg, Suffolk, VA, 23434, (774) 259-4078, slcraig19@gmail.com

Military Service

United States Navy, United States, E4, 01/01/90, 01/01/97, Honorable Discharge

References

References available upon request.

Timeline

Medical Support Technician

Katmai Commodities LLC
10.2024 - Current

Patient Services Representative

Bon Secours
08.2022 - 05.2024

Allergy Technician

Asthma and Allergy Clinic
03.1996 - 06.2000

US Navy Hospital Corpsman

US Navy
01.1990 - 01.1997

High school diploma -

Cape Fear Senior High School

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Angela N. Kmieciak