Haley Todd
Odenville,AL
Summary
Dynamic Medical Assistant with extensive experience at Pulmonary Associates of the Southeast, skilled in patient care and documentation. Proven ability to enhance patient satisfaction through compassionate communication and adherence to HIPAA regulations. Proficient in monitoring vital signs and operating medical equipment, ensuring a safe and efficient clinical environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Pulmonary Associates of the Southeast
Birmingham, AL
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
Medical Scribe
Pulmonary Associates of the Southeast
Birmingham, AL
09.2022 - 05.2024
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
- Accompanied physicians through day in fast-paced, stressful environments.
- Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Used Athena to input information into computerized patient record system.
Dialysis Technician
Frenuisus Medical Dialysis Center
Casselberry, FL
07.2021 - 10.2021
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
PCT
Grandview Medical Center
Birmingham, AL
02.2020 - 04.2021
- Demonstrated exceptional communication skills, fostering collaboration within teams.
- Adapted quickly to new situations while managing multiple projects effectively.
- Worked independently and in teams, maintaining productivity across varied tasks.
- Exhibited flexibility by working night, weekend, and holiday shifts.
- Showcased strong organizational skills in fast-paced environments.
- Displayed a proactive approach to responsibilities and willingness to assist others.
- Learned swiftly and adapted to challenges in dynamic work settings.
- Handled vitals and day to day patient care.
- Charting.
Patient Transporter
St. Vincent's East
Birmingham, AL
06.2019 - 11.2019
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
Receptionist
Logans Roadhouse Grill
Birmingham, AL
04.2017 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
High School Diploma -
Jefferson State Community College
Birmingham, ALSkills
- HIPAA regulations adherence
- Appointment scheduling
- Client service excellence
- Knowledge of medical terminology
- Monitoring vital signs
- Electronic medical records management
- Direct patient interaction
- Documentation of clinical data
- Focus on patient care
- Certified in CPR
- Administration of immunizations
- Maintaining patient confidentiality
- Techniques for sterilization
- First aid skills training
- Problem-solving expertise in complex situations
- Reliable companion for patients
- Preparedness for emergencies and crises
- Providing emotional support and companionship to patients
- Operation of medical devices and equipment
- Assistance with bathing patients
- Support for feeding patients
- Oral hygiene for patients
Timeline
Medical Assistant
Pulmonary Associates of the Southeast
05.2024 - Current
Medical Scribe
Pulmonary Associates of the Southeast
09.2022 - 05.2024
Dialysis Technician
Frenuisus Medical Dialysis Center
07.2021 - 10.2021
PCT
Grandview Medical Center
02.2020 - 04.2021
Patient Transporter
St. Vincent's East
06.2019 - 11.2019
Receptionist
Logans Roadhouse Grill
04.2017 - 12.2018
High School Diploma -
Jefferson State Community College