Meggan Fasching
Summary
Patient-oriented Certified Pharmacy Technician with extensive experience in prescription processing, data entry, medication dispensing, and inventory management. Skilled in providing excellent patient service while maintaining accuracy, efficiency, and HIPAA compliance.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Chippewa Falls, Wisconsin
2011.02 - Current
- Administer Immunizations
- Process prescription orders accurately and efficiently for customers.
- Monitor medication inventory levels by tracking stock and placing orders to ensure availability.
- Assisted pharmacists in preparing compounded medications following safety protocols.
- Operate pharmacy software for managing patient records and prescriptions.
- Conduct regular checks on expired medications for proper disposal.
- Train new pharmacy technicians on operational procedures and customer service standards.
- Maintain strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Manage pharmacy inventories by organizing stock, rotating products, removing expired or damaged items, and resolving discrepancies in drug counts.
- Adhere to all federal, state and local laws governing the practice of pharmacy technicians.
- Perform administrative duties such as filing, data entry, answering phones.
- Maintain a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Establish and update patient profiles, medications and insurance.
- Verify accuracy of patient information on prescription orders.
- Transmit claims to insurance companies for payment and reconciled EOBs.
- Efficiently process cash register transactions for new and refilled prescription orders.
- Follow safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Collaborate with pharmacists to ensure compliance with safety regulations
- Monitor medication expiration dates and managed returns to suppliers effectively.
- Receive prescriptions from physicians or nurse practitioners via telefax or electronic means.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Collaborated with pharmacy team members to efficiently complete order processing., technicians and pharmacists to prioritize and complete orders.
- Prepared prescription transfers to other pharmacies.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Administer flu shots and other vaccinations as certified.
Department Manager
Walmart
Eau Claire, Wisconsin
2003.02 - 2011.02
- Managed daily operations and workflow of store departments.
- Coordinated staff schedules to ensure adequate coverage and service.
- Trained new team members on company policies and procedures.
- Resolved customer inquiries and complaints with effective solutions.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Handled shift overstock, restocking, and inventory control.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Performed opening and closing duties as part of management team and handled cash management.
Education
Memorial High School
Eau Claire, WISkills
- Inventory control
- Sig codes
- Insurance claim processing
- Client relations
- Regulatory compliance
- Effective communication
- Attention to detail
- Prescription processing
- Refill requests
- Pharmacy law
- Data entry
- Pharmaceutical calculations
- Billing processes
- Patient documentation
- Updating medication histories
- Records management
- Pharmacy billing processes
- Quality control
- Medication dispensing
- Empathy and patient
- HIPAA compliance
- Verification processes
- Customer service
- Record keeping
- Medication knowledge
- Insurance reconciliation
- Administration of immunizations
Certification
- Certifying AuthorityLicense NumberLicense TypeExpires OnPharmacy Technician Certification Board30069964Pharmacy Technician Certification (PTCB, ICPT/NHA)05/31/2028Wisconsin223784-41Pharmacy Technician License/Registration05/31/2028
Affiliations
- DIY
- Home improvement
- Gardening
- Rock collecting
- Being on the water
- Exploring nature
- Fishing
- Hunting
- Photography
References
References available upon request.
Timeline
Certified Pharmacy Technician
Walmart
2011.02 - Current
Department Manager
Walmart
2003.02 - 2011.02
Memorial High School