Dedicated and empathetic Medical Assistant offering experience in direct patient care and Medical Reception. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Clinica De Salud Del Valle De Salinas - Csvs Commu
Salinas, CA
07.2024 - Current
Provided assistance to medical staff in performing minor surgical procedures.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Registered new patients into practice management software program accurately entering demographic information.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Collected samples from patients for laboratory testing purposes.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Organized patient charts before each day's clinic sessions began.
Inspected equipment to ensure proper working order prior to use on patients.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Health Aide
Easter Seals Central California
Salinas, CA
08.2023 - 07.2024
Provided emotional support to patients and their families during difficult times.
Performed vital signs checks including temperature, pulse, respiration rate and blood pressure.
Assisted patients with mobility issues by providing transfers and ambulation assistance.
Assisted patient with catheterization.
Took note of any health changes or symptoms patient mentioned or were to be noticed.
Attended training to validate or refresh basic professional skills.
Offered information, support and comfort to patient families.
Built strong and trusting rapport with clients and loved ones.
Maintained compliance with HIPAA protocols to safeguard patient privacy.
Taught proper lifting, turning and repositioning procedures to family members.
Collaborated with other healthcare professionals regarding individualized care plans for each patient.
Medical Receptionist
St. Junipero Children's Clinic
Salinas, CA
08.2022 - 07.2023
Updated group medical records and technical library to promote smooth office operations.
Entered insurance, demographics and health history into patient database.
Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Took messages from patients and promptly relayed to appropriate staff.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
Processed patient payments and scanned identification and insurance cards.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Answered multi-line phone system and directed callers to requested personnel and departments.
Compiled physical and digital documents, charts and reports.
Straightened up waiting room to maintain neat and organized space.
Protected patients by observing strict HIPAA guidelines.
Trained new staff on office procedures, insurance processes and medical terminology.
Informed patients of financial responsibilities prior to rendering services.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Gathered, transcribed and typed medical information into charts.
Maintained patient accounts by obtaining, recording and updating personal and financial information.
Medical Assistant
St. Junipero Children's Clinic
Salinas, CA
08.2022 - 07.2023
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Educated patients about medications, procedures and physician's instructions.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Incorporated outside records into charts and EHR.
Conducted insurance verification and pre-certification and pre-authorization functions.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Medical Assisting
Central Coast College
Salinas, CA
05.2022
High School Diploma -
Alisal High School
Salinas
Skills
Front desk operations
Referral verification
Proficient in EMDs/Athena Net
HIPAA guidelines
Multitasking
Customer service
Problem resolution
Organizational skills
Reliable & trustworthy
Teambuilding
Fluent in English and Spanish
Patient scheduling
CPR Certified
Honest/Reliable0Dependaple
Venipuncture/Injections
HIPAA compliance
EKG's
Affiliations
Volunteered at:
Salinas Valley Memorial Hospital
Alisal High School
Los Padres Elementary
Timeline
Medical Assistant
Clinica De Salud Del Valle De Salinas - Csvs Commu
Family Medicine Physician at Clinica De Salud Del Valle De Salinas - Csvs CommuFamily Medicine Physician at Clinica De Salud Del Valle De Salinas - Csvs Commu
Chief Executive Officer at Clinica De Salud Del Valle De Salinas - Csvs CommuChief Executive Officer at Clinica De Salud Del Valle De Salinas - Csvs Commu