Dynamic waitress and bartender with extensive experience delivering exceptional guest service. Skilled at multitasking in fast-paced environments, and leveraging sales techniques to enhance customer satisfaction. Proven team player who creates positive, memorable experiences.
Work History
Waitress
2 Years 7 Months
The Living Room DC Ranch | 01.2024 - Current
Trained new waitstaff on menu knowledge, team collaboration for tip pool, and operational protocols to enhance service quality.
Deliver refined food and craft cocktail hospitality in a fast-paced dining environment and their upscale speakeasy, 'The Peacock.'
Foster positive relationships with regular customers.
Sales Representative
2 Months
WhyGen Solar | 10.2024 - 12.2024
Trained under high-performing sales management across New Mexico and Arizona, strengthening selling and closing techniques.
Mastered structured sales pitches and proven sales strategies to effectively communicate with diverse audiences.
Developed and maintained client relationships, enhancing customer satisfaction and loyalty.
Waitress, Bartender, Host
4 Years 2 Months
Stone Toad Bar and Grill | 06.2019 - 08.2023
Curated cocktails from bar recipes and served wine, draft and bottled beer.
Accommodated diverse customer needs for fast-paced dining and banquets.
Processed orders accurately using point-of-sale systems.
Waitress
4 Months
North Shore Golf Club | 06.2022 - 10.2022
Delivered exceptional service to high-profile members using professional techniques.
Customized service strategies for various events, including weddings, golf outings, and holiday parties.
Facilitated training for new waitstaff on service protocols and 'The North Shore Way' to maintain consistency.