Angela Paiva
San Ramon,CA
Summary
Friendly and detail oriented customer service professional eager to use years of work and life experience to secure an entry-level position in a variety of different environments.
Overview
6
6
years of professional experience
Work History
Police Records Clerk
Pleasanton Police Department
Pleasanton, CA
09.2015 - 12.2020
- High volume customer service assisting the public at the lobby front counter.
- Answered non-emergency phone lines and assisted 911 dispatch on entering calls for service.
- Conducted thorough background checks for employment, licensing, and other purposes as requested by authorized individuals or organizations.
- Supported court proceedings by accurately preparing subpoenas, summons, and other legal documents as required by law enforcement personnel.
- Processed and maintained police records using established filing systems.
- Assisted in responding to public inquiries regarding records and reports.
- Ensured accuracy of data entry for criminal and incident reports.
- Collaborated with law enforcement personnel to retrieve necessary documentation.
- Weekly cash register balance.
Gift Maker
Gourmet Gift Horse
San Ramon, CA
09.2014 - 12.2015
- Worked effectively in a high volume environment assembling gourmet quality gift baskets by hand.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted the owner with shipping and processing orders while she was out of the office.
- Hand crafted beautiful bows for baskets.
Education
Administration of Justice
Diablo Valley College
Pleasant Hill, CA05-2016
Administration of Justice
Ohlone College
Fremont, CA01-2000
Skills
- Ability to handle high volume phone lines
- Customer service
- Scheduling and bookkeeping
- Problem solving
- Communication
- Microsoft office
- Recordkeeping skills
- Confidentiality
- Typing speed 40 wpm
Timeline
Police Records Clerk
Pleasanton Police Department
09.2015 - 12.2020
Gift Maker
Gourmet Gift Horse
09.2014 - 12.2015
Administration of Justice
Diablo Valley College
Administration of Justice
Ohlone College