Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Parisi

Gloucester,MA

Summary

I am a motivated professional with extensive experience in customer service, sales and administrative tasks in the packaging industry.

Focusing on customer interaction and known for reliability and adaptability in meeting dynamic customer needs. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

18
18
years of professional experience

Work History

Customer Service, Sales Support and Processing

Multiplast Systems, Inc.
Ohio, IL
05.2019 - Current
  • Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Update spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Process customer orders accurately and within agreed timeframes to meet service standards.
  • Manage phone and email correspondence.
  • Assist coworkers and staff members with special tasks on a daily basis.
  • Build and maintain excellent customer relationships through timely response to inquiries.
  • Daily interactions with vendors, customers, and factories to ensure orders are placed and processed accordingly
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.

Customer Service and Sales Associate

Pine Poly, Inc
Marblehead, MA
04.2008 - 06.2017
  • Fostered collaborative relationships with vendors, customers, and suppliers to enhance operational efficiency.
  • Executed order processing and placement to ensure timely fulfillment.
  • Evaluated and quoted new inquiries for items sold to enhance customer engagement.
  • Paid attention to detail while completing assignments.
  • Managed inventory levels, ensuring stock availability and timely replenishment.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Expedited urgent orders upon request, ensuring timely delivery while maintaining overall workflow efficiency.

Education

Liberal Arts and General Studies

Plymouth State University
Plymouth, NH

Liberal Arts

North Shore Community College
Danvers, MA

Skills

  • Multitasking
  • Spreadsheet Management
  • Product Sales
  • Strong Problem Solver
  • Customer Focus
  • Order Processing
  • Data Entry
  • Building Rapport

Timeline

Customer Service, Sales Support and Processing

Multiplast Systems, Inc.
05.2019 - Current

Customer Service and Sales Associate

Pine Poly, Inc
04.2008 - 06.2017

Liberal Arts

North Shore Community College

Liberal Arts and General Studies

Plymouth State University