ANGELA PEREZ
Harlingen
Summary
Skilled team player with strong background in Military environments. Quick learner with good computer abilities. A hardworking and reliable employee focused on going above and beyond to support the team and serve customers. Reliable team member accustomed to taking on challenging tasks.
Supply chain professional prepared for role with proven track record in optimizing inventory management. Known for maintaining high standards and focusing on results, consistently ensuring accurate stock levels and seamless operations. Valued for team collaboration and adaptability to changing needs, leveraging expertise in logistics and inventory control.
Skilled in fuel inventory management, logistics coordination, and supplier negotiations. Known for excellent team collaboration and adaptability to changing demands. Reliable problem-solver with commitment to safety and cost-effective solutions.
Overview
12
12
years of professional experience
Work History
Customer Service Supervisor
Gulf Aviation
Harlingen, TX
01.2026 - Current
- Supervised daily operations to ensure exceptional customer service delivery.
- Trained and mentored staff to improve service efficiency and team performance.
- Implemented process improvements to enhance customer satisfaction and streamline workflows.
- Resolved escalated customer issues, ensuring prompt and effective solutions.
- Coached employees through day-to-day work and complex problems.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Coordinated with cross-functional teams to align on operational goals and standards.
- Developed training materials that enhanced onboarding processes for new employees.
Inventory Coordinator
Gulf Aviation
Harlingen, TX
11.2025 - Current
- Managed inventory levels to ensure optimal stock availability and minimize excess.
- Coordinated with suppliers to facilitate timely delivery of aviation parts and materials.
- Collaborated with finance team to reconcile discrepancies in inventory records.
- Analyzed inventory data to identify trends and improve forecasting accuracy.
- Completed physical inventory counts each month.
- Created and implemented tracking systems to monitor progress and meet deadlines.
Fuel Coordinator
Gulf Aviation
Harlingen, TX
11.2025 - 01.2026
- Coordinated fuel inventory management to optimize stock levels and ensure supply continuity.
- Implemented safety protocols for fuel handling, resulting in enhanced workplace safety standards.
- Managed fuel distribution schedules, improving operational efficiency and reducing downtime.
- Developed process improvements in fuel logistics, enhancing delivery accuracy and timeliness.
- Oversaw regulatory compliance for all fueling activities, mitigating risks associated with environmental regulations.
- Conducted regular audits of fuel operations, identifying areas for improvement and implementing corrective measures.
- Implemented effective fuel management software to track usage, costs, and trends.
Human Resources Assistant
Gulf Aviaion
Harlingen, TX
12.2024 - 11.2025
- Streamlined onboarding processes, enhancing new hire integration and reducing time to productivity.
- Coordinated employee training programs, ensuring compliance with industry standards and improving staff competencies.
- Managed HR databases, maintaining accurate employee records and facilitating timely reporting for management review.
- Assisted in performance evaluation processes, supporting leadership in identifying talent development needs.
Aircraft Detailer
Gulf Aviation
Harlingen, TX
09.2024 - 12.2024
- Conducted thorough cleaning and detailing of aircraft interiors and exteriors to maintain high standards.
- Utilized specialized cleaning tools and products to ensure optimal surface protection for various aircraft materials.
- Collaborated with team members to develop efficient workflows that enhanced overall detailing processes.
- Trained junior detailers on best practices for safety, equipment usage, and quality control measures.
- Oversaw inventory management of cleaning supplies, ensuring availability while reducing waste through careful planning.
- Collaborated with team members, effectively delegating tasks to complete large-scale projects on schedule.
- Upheld strict compliance with FAA regulations during all aspects of the detailing process, mitigating risks associated with non-compliance issues.
Sales Associate
Navy Exchange
Pensacola, FL
02.2017 - 03.2022
- Answered customers' questions about products, prices, availability, product uses, and credit terms.
- Assisted in training new sales associates on product knowledge and customer engagement techniques.
- Processed cash register transactions by inputting product costs and giving back change.
- Returned non-purchased products to shelves and performed general merchandising functions.
- Maintained merchandise displays, including endcaps, floor displays, and aisles.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Delivered exceptional customer service, fostering positive shopping experiences and enhancing customer loyalty.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Solved complaints by customers and issued credits for returned merchandise.
Certified Nurse Assistant
La Hacienda Nursing Home
Harlingen, TX
05.2014 - 09.2015
- Filed records to keep system efficient and information organized.
- Monitored intake of food and medication and alerted staff to deterioration in patient conditions.
- Responded appropriately to symptoms and behavior.
- Documented vital signs like temperature and blood pressure to track medical symptoms and the progress of treatments.
- Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations.
- Monitored patient condition by recording vitals including blood pressure, respiration rates, and body temperature.
- Supported the social and emotional needs of patients by providing caring companionship.
- Monitored and documented vital signs to maintain quality care standards.
Education
High School Diploma -
Harlingen High School South
Harlingen, TX05-2014
Construction Management -
Stratfrod Career Institue
Skills
- Manage inventory
- Policy enforcement
- Quality assurance
- Time management
- Leading team meetings
- Workforce optimization
- Data entry
- Employee supervision
- Staff training
- Problem-solving
- Multitasking and organization
- Team building and leadership
Timeline
Customer Service Supervisor
Gulf Aviation
01.2026 - Current
Inventory Coordinator
Gulf Aviation
11.2025 - Current
Fuel Coordinator
Gulf Aviation
11.2025 - 01.2026
Human Resources Assistant
Gulf Aviaion
12.2024 - 11.2025
Aircraft Detailer
Gulf Aviation
09.2024 - 12.2024
Sales Associate
Navy Exchange
02.2017 - 03.2022
Certified Nurse Assistant
La Hacienda Nursing Home
05.2014 - 09.2015
High School Diploma -
Harlingen High School South
Construction Management -
Stratfrod Career Institue