Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.
Overview
14
14
years of professional experience
Work History
Mortgage Loan Processor
First United Bank & Trust
Grapevine, TX
09.2012 - 12.2022
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Prepared file for final clear-to-close by branch management.
Handled any conditions sent from underwriting departments.
Reviewed financial statements and contacted institutions and customers to clarify details.
Communicated with originator and applicant concerning progress of loan file.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
Set up and completed loan submission packages.
Mortgage Loan Processor
First National Bank Of Wichita Falls
Southlake, TX
08.2008 - 08.2012
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Prepared file for final clear-to-close by branch management.
Handled any conditions sent from underwriting departments.
Reviewed financial statements and contacted institutions and customers to clarify details.
Communicated with originator and applicant concerning progress of loan file.