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Associate Principal Engineer

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 Proven individual contributor and team player who possesses strong analytical and research skills, the ability to forge strong business relationships and the ability to achieve company objectives in an ever changing and fast-paced environment. Driven professional and skilled communicator with a strong background in customer service, management and supervisory, and the banking/mortgage industry, specifically, providing customer service for mortgage accounts by informing borrowers of delinquency, insurance, escrow, and taxes, providing payoff quotes to mortgager's and third parties, providing services to investors on delinquent and sold loans as well as generating wire transfers and balance general ledgers, providing litigation research to assigned counsel on defaulted loans, and representing financial institutions by appearing at depositions, mediations, and trials on its behalf. 

Astute Loan Processor with 20 years of bank experience including Mortgage Processing, Credit Analysis, and Risk Analysis. Works exceptionally well in fast-paced environments driven by deadlines. Competent, knowledgeable and employs a critical eye toward document details.

Detail-oriented and results-driven professional with diverse experience in mortgage processing, logistics, sales, marketing, and operations management. Proven ability to manage high-volume workflows, lead cross-functional teams, and exceed performance targets. Strong communication, analytical, and organizational skills with a commitment to quality and customer satisfaction.

   Detail-oriented team player with strong organizational skills. Reliable while managing multiple priorities with an optimistic attitude. Work well under pressure, while utilizing problem-solving and time management skills. Willingness to take on added responsibilities and effective at communicating and adapting to new situations.   

TOWANDA WEBSTER-PATTERSON

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Mortgage Loan Processor

ACCOUNT RESOLUTION SPECIALIST

INSURANCE AGENT

SERVICING ANALYST

LOAN MODIFICATION UNDERWRITER

CUSTOMER RELATIONSHIP MANAGER

LOAN PROCESSOR

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Certificate Of Completion - Ministry

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