Takyia Brown
Austell,GA
Summary
Detail-oriented and results-driven professional with diverse experience in mortgage processing, logistics, sales, marketing, and operations management. Proven ability to manage high-volume workflows, lead cross-functional teams, and exceed performance targets. Strong communication, analytical, and organizational skills with a commitment to quality and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Mortgage Loan Processor
United Wholesale Mortgage
Pontiac, Michigan
12.2024 - 04.2025
- Worked with third-party vendors to address and clear loan closing requirements.
- Maintained detailed records of loan transactions and applicant information.
- Organized files electronically according to document type and date received.
Director of Sales and Marketing
Michigan Consulting Firm
Pontiac, Michigan
05.2023 - 12.2024
- Negotiated contracts with customers while protecting company interests.
- Created and managed budgets for sales and marketing initiatives.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Developed and implemented strategic marketing plans, sales plans and forecasts to achieve corporate objectives for products and services.
Automated Logistical Specialist (92A)
US Army
Forest Park, Georgia
11.2019 - 06.2023
- Presented and explained work orders to team.
- Provided technical support to personnel on the use of automated logistics systems.
- Organized storage areas for efficient retrieval of materials.
- Identified discrepancies between actual inventory counts and computer records.
- Reviewed supplies inventory levels and purchased necessary items.
- Ensured that orders were placed in accordance with government regulations and policies.
Operations Manager
Fed Ex Ground
Austell, Georgia
07.2021 - 02.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented operational procedures to ensure quality standards are met.
- Collaborated with team leaders on quality audits.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Education
GED -
South Cobb High School
Austell, Georgia05-2019
Skills
- Mortgage Processing & Compliance
- Sales Strategy & Client Relations
- Logistics & Supply Chain Management
- Team Leadership & Training
- Customer Service
- Risk Assessment & Operational Planning
- Microsoft Office Suite CRM Software LOS Systems
Timeline
Mortgage Loan Processor
United Wholesale Mortgage
12.2024 - 04.2025
Director of Sales and Marketing
Michigan Consulting Firm
05.2023 - 12.2024
Operations Manager
Fed Ex Ground
07.2021 - 02.2023
Automated Logistical Specialist (92A)
US Army
11.2019 - 06.2023
GED -
South Cobb High School