Summary
Overview
Work History
Education
Skills
Microsoft Word, Excel, PowerPoint, & Outlook
Timeline
Generic

Angela Patterson

Correctional Officer
Suffolk,VA

Summary

Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.

Overview

4
4
years of post-secondary education
8
8
years of professional experience

Work History

Correctional Officer

Western Tidewater Regional Jail
Suffolk, VA
06.2020 - Current
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Arranged for medical and dental care of inmates.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Established positive working relationships and maintained boundaries with resident offenders.

English Teacher

Ewha English Academy
Changwon, South Korea
08.2018 - 09.2019
  • Administered assessments and standardized tests to evaluate student progress.
  • Prepared and implemented lesson plans covering required course topics.
  • Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
  • Explored and implemented innovative use of technology in language education.

Server

Buffalo Wild Wings
Savage, MN
07.2013 - 08.2018
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Police Intern

Burnsville Police Department
Burnsville, MN
01.2017 - 06.2017
  • Gathered crime scene evidence such as fingerprints, photographs and physical objects to obtain more complete picture of incident.
  • Cooperated with local, state and federal law enforcement authorities regarding investigations within Burnsville jurisdiction.
  • Surveilled criminal suspects and assigned locations, documenting suspect behavioral patterns for inclusion in intelligence reports.
  • Assisted in special investigations and crime prevention programs.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Participant in active shooter emergency management training.

Education

Bachelor of Science - Criminal Justice

Winona State University
Winona, MN
08.2014 - 12.2017

Master of Arts - Public Administration

Strayer University
Washington, DC
09.2020 - Current

Skills

    Inmate behavior modification tactics

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Microsoft Word, Excel, PowerPoint, & Outlook

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

Timeline

Master of Arts - Public Administration

Strayer University
09.2020 - Current

Correctional Officer

Western Tidewater Regional Jail
06.2020 - Current

English Teacher

Ewha English Academy
08.2018 - 09.2019

Police Intern

Burnsville Police Department
01.2017 - 06.2017

Bachelor of Science - Criminal Justice

Winona State University
08.2014 - 12.2017

Server

Buffalo Wild Wings
07.2013 - 08.2018

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Angela PattersonCorrectional Officer