Angela Patterson
Correctional Officer
Suffolk,VA
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Correctional Officer
Western Tidewater Regional Jail
Suffolk, VA
06.2020 - Current
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Arranged for medical and dental care of inmates.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Searched building and grounds, living quarters and work areas for contraband.
- Established positive working relationships and maintained boundaries with resident offenders.
English Teacher
Ewha English Academy
Changwon, South Korea
08.2018 - 09.2019
- Administered assessments and standardized tests to evaluate student progress.
- Prepared and implemented lesson plans covering required course topics.
- Built learning and citizenship skills to help with personal growth in addition to increasing academic knowledge.
- Explored and implemented innovative use of technology in language education.
Server
Buffalo Wild Wings
Savage, MN
07.2013 - 08.2018
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Police Intern
Burnsville Police Department
Burnsville, MN
01.2017 - 06.2017
- Gathered crime scene evidence such as fingerprints, photographs and physical objects to obtain more complete picture of incident.
- Cooperated with local, state and federal law enforcement authorities regarding investigations within Burnsville jurisdiction.
- Surveilled criminal suspects and assigned locations, documenting suspect behavioral patterns for inclusion in intelligence reports.
- Assisted in special investigations and crime prevention programs.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Participant in active shooter emergency management training.
Education
Bachelor of Science - Criminal Justice
Winona State University
Winona, MN 08.2014 - 12.2017
Master of Arts - Public Administration
Strayer University
Washington, DC 09.2020 - Current
Skills
Inmate behavior modification tactics
Conflcit resolution skills
Criminal laws
Computer literacy
Written communication
Security technical support
Crime prevention
Criminal investigations
Strong interpersonal skills
Crisis intervention training
Emergency management and response
Access management
Microsoft Word, Excel, PowerPoint, & Outlook
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Timeline
Master of Arts - Public Administration
Strayer University
09.2020 - Current
Correctional Officer
Western Tidewater Regional Jail
06.2020 - Current
English Teacher
Ewha English Academy
08.2018 - 09.2019
Police Intern
Burnsville Police Department
01.2017 - 06.2017
Bachelor of Science - Criminal Justice
Winona State University
08.2014 - 12.2017
Server
Buffalo Wild Wings
07.2013 - 08.2018