Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELA PERHACS

Forest,Virginia

Summary

Experienced and reliable Administrative Assistant, Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.

Overview

19
19
years of professional experience

Work History

Bookkeeping / Accounting

Cotton Connection / Mostly Mailboxes
  • Enhanced the accuracy of financial records by diligently maintaining and updating bookkeeping spreadsheets.
  • Streamlined financial processes by implementing efficient bookkeeping systems for timely data entry and report generation.
  • Reduced errors in financial reporting with thorough reconciliation of accounts, invoices, and expenses.
  • Supported business growth by providing accurate and up-to-date financial information to management.
  • Ensured compliance with tax regulations by accurately recording and filing necessary documents on time.
  • Improved cash flow management through the careful tracking and monitoring of accounts receivable and payable balances.
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Maintained and processed invoices, deposits, and money logs.

Accounts Collection

Holland Chiropractic
  • Enhanced cash flow by promptly processing and posting customer payments, including checks, wire transfers, and credit card transactions.
  • Reduced aged receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
  • Streamlined accounts receivable processes by implementing a digital filing system for more efficient recordkeeping.
  • Improved accuracy of customer records by regularly updating account information and reconciling discrepancies in a timely manner.
  • Supported monthly financial close procedures by generating detailed reports and analyses of outstanding receivables.
  • Collaborated with sales teams to ensure proper documentation and invoicing for new client accounts, resulting in faster revenue recognition.
  • Expedited payment collection by monitoring accounts for potential risks and proactively addressing issues before they escalated into delinquencies.
  • Provided excellent customer service by resolving billing disputes quickly and professionally, maintaining positive rapport with clients.
  • Contributed to process improvement initiatives by identifying inefficiencies within the accounts receivable department, leading to reduced operational costs.
  • Ensured accurate financial reporting by conducting regular audits of customer accounts for missing or incorrect data entries.
  • Minimized bad debt write-offs through diligent monitoring of high-risk accounts and implementation of effective collection strategies.
  • Processed credit applications and performed credit checks to ensure potential clients met company risk guidelines before extending terms.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Responded to customer inquiries and provided detailed account information.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Entered client details and notes into system for interdepartmental access and review.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.

Team Manager

LYNCHBURG PAWN INC.
02.2009 - 10.2020

I started in firearms was trained to keep the books straight and help customers. Became the Firearms Manager shortly after. We were audited be ATF & State Police for our records every year. It was crucial to keep all records fo firearms sold & pawned in order. I trained other to do the same. I bought, sold firearms from customers & distributors. I also purchased accessories for firearms, hunting and fishing. I also sold hunting and fishing licenses. I was a notary for the Commonwealth of Virginia. I loved working with others and the public.

Licensed Realtor

Self Employed
04.2006 - 07.2009
  • Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
  • Streamlined the home buying process for clients, resulting in quicker closings and satisfied customers.
  • Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
  • Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
  • Collaborated with mortgage lenders to secure financing options for clients, expediting the closing process.
  • Utilized advanced marketing techniques to showcase properties effectively, attracting more potential buyers.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
  • Expanded client base through targeted networking efforts and referral programs, resulting in increased business opportunities.
  • Successfully managed a diverse portfolio of properties, including residential homes, condominiums, and investment properties.
  • Hosted engaging open houses that showcased properties'' unique features, increasing buyer interest and offers received.
  • Developed customized marketing plans tailored to individual property needs for optimal exposure in competitive markets.
  • Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
  • Delivered regular updates on property activity reports to sellers, keeping them informed throughout the entire transaction process.
  • Exceeded personal sales goals consistently by utilizing effective prospecting strategies and building rapport with potential clients quickly.
  • Played an integral role in growing a successful real estate team, mentoring and training new agents on sales techniques and client relationship management.
  • Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Arranged for inspections and surveys of sold properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
  • Communicated with clients to understand property needs and preferences.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Collaborated with clients to learn and determine real estate needs.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Compared properties with similarly sold properties to determine competitive market prices.
  • Informed home buyer of sales, construction and warranty processes.
  • Advised sellers staging homes to be more appealing to buyers, increasing average selling prices by [Number]%.
  • Used [Software] to develop and maintain list of properties suited to different needs and budgets.
  • Used [Software] to create and prepare documents such as closing statements, purchase agreements and deeds.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

Administrative Assistant

Century 21 All-Service
05.2001 - 07.2006
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Associate of Applied Science - Certified Medical Associate / Computer Programming

National Business College
Lynchburg, VA

Certified Nurse Aid CNA - Nurse Aide Training

Westminster Canterbury
Lynchburg, VA
1999

GED -

Virginia Department of Education
Lynchburg, VA
07.1986

Skills

  • Inventory Management
  • Financial Reporting
  • Attention to Detail
  • Year-End Closing
  • Confidentiality Handling
  • Financial Statement Preparation
  • Accounts Payable Processing
  • Journal Entries
  • Data Entry Accuracy
  • Financial Record Management
  • Expense Tracking
  • Debt Collection
  • Credit Control
  • General Ledger Maintenance

Timeline

Team Manager

LYNCHBURG PAWN INC.
02.2009 - 10.2020

Licensed Realtor

Self Employed
04.2006 - 07.2009

Administrative Assistant

Century 21 All-Service
05.2001 - 07.2006

Bookkeeping / Accounting

Cotton Connection / Mostly Mailboxes

Accounts Collection

Holland Chiropractic

Associate of Applied Science - Certified Medical Associate / Computer Programming

National Business College

Certified Nurse Aid CNA - Nurse Aide Training

Westminster Canterbury

GED -

Virginia Department of Education
ANGELA PERHACS