Angela Perhacs
Administrative Assistant
Forest,VA
Summary
Im an organized and motivated potential employee eager to apply time management and organizational skills in various environments. Im Seeking entry-level opportunities to expand skills while facilitating company growth. Im a hardworking employee with customer service, multitasking, and time management abilities. Im devoted to giving every customer a positive and memorable experience. Im also a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager
Lynchburg Pawn Inc.
Lynchburg, VA
02.2009 - 03.2020
- Reviewed applications from prospective purchasers of handguns or long guns.
- Coordinated with law enforcement agencies regarding lost and stolen guns reported by customers.
- Increased sales by cross-selling firearms and accessories purchases.
- Ensured compliance with state regulations regarding gun ownership and sales.
- Managed 3-4 employees.
- Conducted regular maintenance of firearms, including cleaning and oiling.
- Performed background checks on potential buyers before completing a sale.
- Processed orders from suppliers for ammunition, accessories, and other items related to firearms.
- Delegated work to staff, setting priorities and goals.
- Advised customers on correct weapons, ammunition and accessories for intended uses.
- Processed credit card payments and counted back change and currency.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Carried out periodic inspections of storage areas to make sure that all firearms were securely stored according to regulations.
- Monitored security cameras in order to detect any suspicious activities involving firearms.
- Maintained organized and completed payment and purchase records for in-store and special events sales.
- Mentored newly hired staff in upselling techniques to improve sales.
- Created and maintained a detailed inventory tracking system for all firearms onsite.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Maintained records of customer purchases, repairs, returns, and other transactions related to firearms.
- Assisted customers with selecting appropriate firearms for their needs.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Researched new products and technologies related to the field of recreational shooting sports.
- Researched out-of-stock items to find additional inventory in other store locations.
- Developed and implemented firearms safety protocols for staff and customers.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Completed required paperwork and background checks for each purchase.
- Kept inventory of firearms and ammunition well-organized, stocked, and secure.
- Trained new employees in firearm use and safety protocols.
- Provided technical advice to customers on various types of guns available in the store.
- Managed daily operations, client relations and IT.
- Established procedures to ensure the safe handling of all weapons in the store.
- Answered calls per shift to assist with customer questions and concerns.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Modified existing software systems to enhance performance and add new features.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
License Realtor
Self Employed Realtor with Century21 Realty
Lynchburg, VIRGINIA
04.2006 - 06.2009
- Facilitated new property listing to increase inventory.
- Conducted home buyer workshops, educating buyers on home purchasing process.
- Presented properties to potential buyers to address questions or concerns.
- Showed residential properties and explained features, value and benefits of available homes.
- Liaised between sellers and buyers for profitable and efficient sales.
- Verified accuracy of documentation and fund disbursements for sales.
- Met with clients to research cases, collect data and prepare settlement packages.
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Promoted properties via advertisements, open houses and multiple listing services.
- Developed and presented purchase offers to sellers for consideration.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Administrative Assistant
Century 21 All-Service Realty
Lynchburg, VA
05.2001 - 07.2006
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated appointments, meetings and conferences.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Provided secretarial and office management support while building cooperative working relationships.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed, edited and typed complex memos and reports with job-related software.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Handled incoming calls and directed callers to appropriate department or employee.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Inventoried and ordered supplies for office.
- Conducted research online using search engines such as Google or Yahoo!
- Responded effectively to sensitive inquiries or complaints.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Leveraged MLS skills to input and compile data gathered from various sources.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Bookkeeping/Accounting
Cotton Connection/ Mostly Mailboxes
Lynchburg, VIRGINIA
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Generated customer invoices according to established procedures.
- Received and recorded cash, checks and transfers.
- Reconciled computer reports with manually maintained ledgers.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Maintained and reconciled general ledger accounts.
- Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes.
- Inputted data into accounting software programs such as QuickBooks and Sage 50 Accounting Software.
- Processed invoices, payments, receipts, and other transactions accurately and in a timely manner.
- Performed bookkeeping and accounting consulting services.
- Monitored accounts receivable balances and initiated collection efforts when necessary.
- Prepared monthly reconciliation of all balance sheet accounts.
Accounts Payable/Receivable
Holland Chiropractic Center
Lynchburg, VIRGINIA
- Reconciled or entered report discrepancies found in financial records.
- Monitored payment due dates and ensured timely payments.
- Maintained accurate records of accounts payable and receivable transactions.
Technical Processor @ Bausch & Lomb
Kelly Services
Lynchburg, VA
2000 - 2001
- Managed outgoing shipments by setting up documents, boxing items and staging deliveries.
- Reviewed order forms to prepare orders for processing.
- Scanned barcodes and processed merchandise by moving to proper areas.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Met or exceeded target for on-time customer shipments.
- Rotated products to maintain quality guidelines.
- Filed paperwork according to standard operating procedures and entered data points into tracking system.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Processed and staged orders to complete shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Certified Nursing Assistant
Virginia Baptist Hospital
Lynchburg, VIRGINIA
2000 - 2001
- Provided physical support to assist patients with bathing, dressing and toileting.
- Documented activities and recorded information in EMR system.
- Collected specimens from patients for laboratory testing purposes.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Observed patients for any changes in their physical or mental condition.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Transported patients to treatment units, using wheelchair or strher.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Used mobility devices to transport patients.
- Responded quickly to emergency situations involving sudden illness or injury.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Observed and reported unusual symptoms and changes to charge nurse.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Certified Nursing Assistant
Westminster Canterbury
Lynchburg, VIRGINIA
2000 - 2000
- Cleaned and sanitized patient rooms according to established protocols.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Documented activities and recorded information in EMR system.
- Observed patients for any changes in their physical or mental condition.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Planned and served meals and snacks to patients according to prescribed diets.
- Provided emotional support to family members regarding end-of-life decisions.
- Transported patients to treatment units, using wheelchair or strher.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Used mobility devices to transport patients.
- Responded quickly to emergency situations involving sudden illness or injury.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Observed and reported unusual symptoms and changes to charge nurse.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Turned and repositioned bedridden patients to prevent bedsores.
- Distributed drinking water and nourishment to residents.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Reminded patients to take prescribed medications or nutritional supplements.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Answered call lights promptly and responded to patient needs accordingly.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Answered patient call signals and signal lights to determine patients' needs.
- Helped residents walk with or without self-help devices.
- Answered signal lights, bells or intercom systems to determine resident needs.
Accounts Payable Old Dominion Job Corp
Bright Services
Amherst , VA
- Matched orders with invoices and recorded required information.
- Performed bookkeeping and accounting consulting services.
- Reconciled or entered report discrepancies found in financial records.
- Monitored bank balances daily to ensure sufficient funds are available for payment processing.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Accessed financial information to answer questions and gather details about specific accounts.
- Processed high volume of vendor invoices and payments in a timely manner.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Wrote quarterly reports summarizing accounts payable activity for review by administrative and executive officials.
- Checked postings and documents for correctness, accuracy and proper coding.
Technical Processing Operator
First Brands/ Glad Manufacturing
Amherst , VIRGINIA
- Responded quickly to machine malfunctions or breakdowns with prompt repairs or adjustments.
- Used hand trucks and forklifts to unload, load and transport items.
- Assisted in troubleshooting complex technical problems related to machinery operation.
- Separated products according to weight, grade and size of material to produce final product.
- Used daily system logs to document production information, discussing issues with management.
- Classified defects from finished orders for record tracking and statistics.
- Set up and operated production machinery according to specific standards and protocols of company.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Interacted with other personnel to discuss technical details.
- Set up machines for daily operations according to established procedures.
- Loaded materials into machines for processing operations.
- Stocked supplies necessary for production operations.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Hand-assembled needed parts with bolts and screws.
- Followed company safety protocols and procedures, helping to reduce workplace injuries [Number]%.
- Monitored processes and equipment performance, identified problems, and took corrective action as required.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Maintained accurate records of production output and other data.
- Produced quality products by palletizing, packaging and assembling finished items.
- Maintained departmental equipment and contacted maintenance for service and repairs.
- Measured and weighed items to meet quality standards and prevent waste.
- Inspected finished products prior to shipment to verify accuracy and quality.
- Worked closely with other departments such as engineering, maintenance, and quality control, as necessary.
- Assisted in the operation of production equipment to ensure efficient and safe production.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Identified and set aside equipment in need of maintenance or repair.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Cleaned work areas regularly to maintain a safe and organized environment.
- Performed standard work processes as directed by supervisors
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Documented production issues and reported them to management for resolution.
- Ensured proper functioning of all machinery by performing regular maintenance tasks such as lubricating, cleaning, changing filters.
- Met or exceeded target for on-time customer shipments.
- Kept facility in compliance with established HSE requirements.
- Adhered strictly to company policies regarding safety, quality assurance, environmental protection.
- Performed quality checks on products to ensure they met standards before packaging.
- Identified potential hazards in the workplace and reported them immediately.
- Provided support during product changeovers or set-ups.
- Followed safety protocols when handling hazardous chemicals or materials.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Operated all equipment in accordance to company directions.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with others to discuss new opportunities.
Night Stocker /Truck Unloader
Walmart
Lynchburg, VA
- Ensured that aisles were neat, tidy, and properly stocked at all times.
- Received and unpacked deliveries of store merchandise.
- Trained new employees on proper procedures for stocking shelves overnight.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Checked shelves in department to determine replenishment needs.
- Followed instructions to properly arrange merchandise items.
- Used proper case cutting techniques to cut and sort stock loads.
- Picked up boxes and related trash from sales floor.
- Assisted customers with locating items in the store or on the sales floor.
- Rotated stock regularly to ensure freshness of items on display.
- Adhered to company safety policies while working around heavy machinery and equipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stored merchandise in designated areas within the store or warehouse facility.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Operated forklift and pallet jack to transport heavy loads.
- Updated pricing and sales signs to promote merchandise.
- Organized stockroom shelves according to product type.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Verified that all incoming shipments were free from damage or defects.
- Compared merchandise invoices to items actually received.
- Checked in orders for accuracy, quantity and quality.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Identified damaged goods and reported them to supervisor for return.
- Maintained cleanliness of work areas throughout shift.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Informed management of any discrepancies between actual inventory and records on hand.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Replenished supplies of bags, boxes, and other necessary materials as needed.
- Assessed floor displays to restock merchandise.
- Restocked shelves with merchandise from back room storage area.
- Provided customer service assistance when needed during late night hours.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Assisted customers with product, promotion and policy information.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Operated pallet jacks and forklifts to move products throughout warehouse.
- Read orders to verify attributes and quantities of merchandise.
- Stamped price tags on merchandise, referring to official price lists.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Some College (No Degree) - Computer Programming/Certified Medical Associate
National Business College
Lynchburg, VASkills
- Policy Implementation
- Operations Management
- Marketing
- Business Administration
- Sales and marketing
- Verbal and written communication
- Business administration
- Operations management
- Policies and procedures
Accomplishments
I have several poems that have been published with an editors choice award for outstanding achievement from the International Library of Poetry
I was a Notary of Public for 8 years for the City of Lynchburg
Certification
- I have had a real estate license
- I had a certified nursing assistance license
- I have a drivers license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Manager
Lynchburg Pawn Inc.
02.2009 - 03.2020
License Realtor
Self Employed Realtor with Century21 Realty
04.2006 - 06.2009
Administrative Assistant
Century 21 All-Service Realty
05.2001 - 07.2006
Bookkeeping/Accounting
Cotton Connection/ Mostly Mailboxes
Accounts Payable/Receivable
Holland Chiropractic Center
Technical Processor @ Bausch & Lomb
Kelly Services
2000 - 2001
Certified Nursing Assistant
Virginia Baptist Hospital
2000 - 2001
Certified Nursing Assistant
Westminster Canterbury
2000 - 2000
Accounts Payable Old Dominion Job Corp
Bright Services
Technical Processing Operator
First Brands/ Glad Manufacturing
Night Stocker /Truck Unloader
Walmart
Some College (No Degree) - Computer Programming/Certified Medical Associate
National Business College