Angela Peros
Glade Valley,USA
Summary
Highly-motivated Director with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
15
15
years of professional experience
Work History
BAR & DINING DIRECTOR
High Meadows Country Club
Roaring Gap, North Carolina
11.2009 - 09.2024
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations
- Collaborated with senior leadership to set long-term objectives for the company
- Developed and implemented training programs for all team members on Food & Beverage staff
- Responsible for ordering and inventorying: all alcoholic & nonalcoholic beverages, linens, table decor, bar & dining room supplies, staff uniforms
- Responsible for staff scheduling
- Planning & organization of events
- Responsible for staying within department budget
- Entering & organizing menus in POS system
- Maintaining long term staff & a healthy work environment
Education
Carteret Community College
Morehead City, NCSkills
- Budget Control
- Logistics Management
- Business Development
- Business Administration
- POS Systems
- Communication
- Hospitality
- Guest Service
- Food Preparation
- Bartending
- Scheduling
- Wine Knowledge
- Front of House
- Disinfectant
- Catering Experience
- Banquet Experience
- Event Planning
- Purchasing
- Staff Development
- Project Management
- Operations Management
- Project Coordination
- Staff Management
- Recruiting and hiring
- Team Building
- People Management
- Charismatic Leader
- Issues Resolution
- Creativity and Innovation
- Hiring and Retention
Timeline
BAR & DINING DIRECTOR
High Meadows Country Club
11.2009 - 09.2024
Carteret Community College