Summary
Overview
Work History
Education
Skills
Timeline
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Angela Pledger

Deer Park,TX

Summary

Accomplished Lead Payroll Implementation Manager with a proven track record at Ease, adept in software implementation and fostering strong professional relationships. Spearheaded successful, complex projects, enhancing efficiency and revenue through strategic data migration and software optimization. Excelled in business analysis and team leadership, ensuring seamless integration and continuous improvement in SaaS environments.

Knowledgeable Implementation Manager with more than 5 years of experience driving critical technology planning and deployment. Researched approach to assessing installation, maintenance and troubleshooting barriers to determine corrective action. Comprehensive resource for managing implementations throughout lifecycle. Extensive oversight for documentation to streamline setup and preservation processes.

Overview

7
7
years of professional experience

Work History

Lead Payroll Implementation Manager

Ease
02.2023 - Current
  • Managed 100+ simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
  • Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the payroll implementation team''s efforts.
  • Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
  • Implemented continuous improvement initiatives that resulted in increased efficiency across various stages of the implementation process.

Senior Implementation Analyst

Ease
04.2019 - 02.2023
  • Optimized software configurations for client-specific requirements, ensuring seamless integration with existing systems.
  • Evaluated new tools and technologies for potential inclusion in the implementation toolkit, staying current on industry trends to maintain a competitive edge.
  • Established strong relationships with 100+ brokers through effective communication and collaboration, fostering trust and long-term partnerships.
  • Led successful data migration efforts, minimizing disruptions to clients during the transition period.
  • Led many initiatives within the organization to bring more revenue to the platform.
  • Cultivated relationships with other departments for smoother transitions for clients.

New Business Specialist

CLS Investments, LLC
08.2017 - 04.2019
  • Boosted revenue through successful troubleshooting investment contracts for 500 advisors.
  • Worked with 8 investment custodians to ensure all monies were accounted for before sending to trade.
  • Maintained accurate records of all investment transactions using CRM software, enabling data-driven decision-making processes within the organization.


Education

Some College (No Degree) - Biblical Studies

John Brown University
Siloam Springs, AR

Some College (No Degree) - Liberal Arts And General Studies

Wichita State University
Wichita, KS

Skills

  • Software Implementation
  • Data Migration
  • Requirements Gathering
  • Business Analysis
  • CRM
  • SaaS
  • Group build on SaaS platform

Timeline

Lead Payroll Implementation Manager

Ease
02.2023 - Current

Senior Implementation Analyst

Ease
04.2019 - 02.2023

New Business Specialist

CLS Investments, LLC
08.2017 - 04.2019

Some College (No Degree) - Biblical Studies

John Brown University

Some College (No Degree) - Liberal Arts And General Studies

Wichita State University

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Angela Pledger