Angela Preston

Wauchula,FL

Summary

Proven track record of enhancing customer satisfaction and efficiency as a Delivery Driver at Amazon, showcasing exceptional time management and safe driving skills. Demonstrated ability to collaborate effectively, maintaining professionalism and a positive attitude in fast-paced environments. Achieved significant improvements in delivery times and safety standards, reflecting a strong commitment to reliability and customer service excellence.

Overview

years of professional experience

Work History

Delivery Driver

Amazon

Tacoma, WA

11.2021 - 04.2022

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.

EVS Housekeeper

Borgess Hospital

Kalamazoo, MI

07.2016 - 01.2018

Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
Maximized efficiency through proper use and mixing of chemicals according to manufacturer instructions and safety guidelines.
Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Disposed of trash and recyclables each day to avoid waste buildup.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Education

Bachelor's Music Production - Music Production

Full Sail University

Winter Park, FL

12.2023

Diploma - General

L. C. Mohor Highschool

South Haven

06.1999

Skills

Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Time Management

Dependable and reliable
Safe Driving
Clean Driving Record
Professional writing
People skills

Timeline