Summary
Overview
Work History
Education
Skills
Accomplishments
Software And User Interface Expertise
Work Experience
Timeline
Generic

Angela Pugh

Houston,TX

Summary

Experienced Senior Administrative Assistant with 17+ years in optimizing office workflows and supporting executive teams. Demonstrated ability in problem-solving and time management, leading to increased operational efficiency. Focused on promoting teamwork and contributing to organizational success through targeted development programs.

Overview

18
18
years of professional experience

Work History

Executive Administrative Assistant to the Chief Executive Officer and Managing Director

Ambassador Services LLC
02.2025 - 12.2025
  • Managed sensitive information for CEO and Managing Director, ensuring confidentiality and professionalism.
  • Scheduled executive meetings and organized calendars to enhance leadership coordination.
  • Organized reports to facilitate effective internal and external communication.
  • Collaborated with departments to optimize administrative workflows for improved efficiency.
  • Implemented records management practices to enhance operational efficiency.
  • Processed financial transactions accurately, ensuring timely accounts payable and receivable management.
  • Oversaw office supply inventory, preventing shortages through timely ordering.
  • Responded to high-priority inquiries with discretion during front desk coverage.

Administrative Assistant to the Chief Operating Officer and Managing Director

Orrick, Herrington & Sutcliffe | BLX Group LLC
Houston, TX
03.2008 - 01.2025
  • Efficiently processed travel expenses for Chief Operating Officer.
  • Prepared check requests for vendor invoices directed to Accounts Payable.
  • Coordinated vendor orders for supplies, catering, and equipment repairs, ensuring timely delivery to support operations.
  • Tracked pricing changes and contract modifications to minimize errors and prevent duplicate payments.
  • Monitored engagement letters and follow-ups for arbitrage rebate reporting compliance.
  • Maintained accurate database records during new matter openings and conflict checks.
  • Streamlined document management processes, improving accessibility of critical records for the team.
  • Created training materials and led Document Management System sessions, achieving a seventy-five percent reduction in paper usage.

Education

Certified Executive Assistant (CEA) & Management Training Certification, Microsoft Office Specialist (MOS) Certification

University of Texas At Arlington
Arlington, Texas
05-2027

Biology

Lamar University
Beaumont, Texas
01.1995

Associate of Science - Pre-Nursing

Southwestern Christian College
Terrell, Texas
05-1993

High School Diploma -

Channelview High School
Channelview, Texas
05-1991

Business Office Technology Executive Administrative Assistant Program of Study

Dallas County College
Dallas, Texas

Skills

  • Document editing and review expertise
  • Billable project time entry
  • Conflicts checking process
  • INTAPP software proficiency
  • Client relations and data entry skills
  • Contract management expertise
  • Expertise in Microsoft Outlook application
  • Outlook calendar management
  • Task prioritization abilities
  • Proficiency in Microsoft Word and Excel
  • Experience with Dynamics 365 CRM platform
  • Access database application skills
  • Management of electronic documents
  • iManage and NetDocuments experience
  • Records management
  • Familiarity with LegalKey, FileTrail, and FileBridge systems
  • Effective communication
  • Project management with TPS
  • Financial processing expertise
  • Time management strategies

Accomplishments

  • Innovation in Records Management: Streamlined document management workflows, securing vital records like work papers, trustee statements, and bond documents, and improving file access from both desktop and mobile devices.
  • Training and Development: Developed training materials and facilitated sessions on the Document Management System, enabling a seamless transition to paperless processes and reducing paper usage by 75%.
  • Off-Site Storage Organization: Located, selected, and managed an off-site storage vendor, increasing file room space, enhancing document tracking and retrieval accuracy, and lowering commercial shipping costs.

Software And User Interface Expertise

INTAPP – Intermediate, Microsoft Outlook (Email, Calendar Management & Tasks/To-Do), Word, Excel, Dynamics 365 CRM, and Access Database – Intermediate to Expert, iManage and NetDocuments (NetDocs) – Intermediate to Expert, LegalKey, FileTrail, and FileBridge (off-site file storage retrieval) – Intermediate

Work Experience

Managed highly sensitive information for the CEO and Managing Director, ensuring strict confidentiality and professionalism at all times., Processed travel expenses for the Chief Operating Officer, prepared check requests for outside vendor invoices, and maintained accurate financial records using Excel. Tracked pricing changes and contract modifications, reducing duplicate entries and minimizing processing errors., Coordinated with external service providers to order and process payments for office supplies, catering services, and equipment repairs. Ensured timely vendor payments, seamless office operations, and effective budgeting and cost control., Prepared engagement letters and addendums, monitored follow-up actions to secure arbitrage rebate reporting, and proactively tracked closing transactions for new bond issuances by clients/issuers., Maintained database records by opening new matters, requesting conflict checks, and accurately entering new bond issues and client contact information. This resulted in more efficient engagement approvals and improved notification processes for tracking bond issuances., Edited and refined correspondence, reports, and presentations to ensure clarity, accuracy, and a professional, executive-ready finish., Designed and implemented fillable electronic forms to enhance report review, data accuracy, and new client setup. Organized electronic storage of essential documents, including invoices, drafts, and financial statements, in the appropriate client folders., Maintained accurate records in both physical and digital formats across all operating and holding entities, ensuring compliance, audit readiness, and support for executive decision-making., Assisted with special projects, including office moves and coordination with service providers, minimizing business disruption during transitions.

Timeline

Executive Administrative Assistant to the Chief Executive Officer and Managing Director

Ambassador Services LLC
02.2025 - 12.2025

Administrative Assistant to the Chief Operating Officer and Managing Director

Orrick, Herrington & Sutcliffe | BLX Group LLC
03.2008 - 01.2025

Certified Executive Assistant (CEA) & Management Training Certification, Microsoft Office Specialist (MOS) Certification

University of Texas At Arlington

Biology

Lamar University

Associate of Science - Pre-Nursing

Southwestern Christian College

High School Diploma -

Channelview High School

Business Office Technology Executive Administrative Assistant Program of Study

Dallas County College

Similar Profiles

  • Chelsey KnightChelsey Knight

    Area Director of Human Resources/Executive Assistant to the Chief Executive Officer at Coral LTCArea Director of Human Resources/Executive Assistant to the Chief Executive Officer at Coral LTC

  • Fiona PikeFiona Pike

    Senior Executive Assistant to the Group Managing Director and Chief Executive Officer at SUPER RETAIL GROUPSenior Executive Assistant to the Group Managing Director and Chief Executive Officer at SUPER RETAIL GROUP

  • Shiquita BriscoeShiquita Briscoe

    <ul> <li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li> <li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li> <li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li> <li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li> <li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li> <li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li> <li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li> </ul> at United States Agency of International Development (USAID)<ul> <li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li> <li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li> <li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li> <li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li> <li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li> <li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li> <li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li> </ul> at United States Agency of International Development (USAID)

  • KRIPA MURALIKRIPA MURALI

    Personal Assistant to the Chief Executive Officer at Alphons JosephPersonal Assistant to the Chief Executive Officer at Alphons Joseph

CREATE PROFILE
Angela Pugh