ANGELA R. ELIZONDO
Connally Memorial Medical Center
Floresville,TX
18
years of professional experience
Managed front- and back-end revenue cycle workstreams across 11 clinics and 22 providers, focusing on A/R collections, denials and claim remediation, patient access coordination, fee schedule administration, revenue cycle reporting, team development, and cross-clinic operational coverage.
Work History
Clinic Revenue Cycle Manager
1 Year 11 Months- Lead revenue cycle operations across 11 outpatient clinics and 22 providers, overseeing coding, insurance verification, payment posting, collections, denials, appeals and front-end revenue cycle processes.
- Reduced 0-30 day A/R by approximately $130,000 through focused follow-up, workflow changes and staff accountability.
- Direct an 11-member RCM team while providing revenue cycle guidance to 5 clinic managers and 22 medical receptionists, consult with other clinics and departments on workflow, payer and billing issues.
- Manage and review fee schedules and payer-related updates to support accurate charge capture, reimbursement and revenue performance.
- Prepare and support CMS audits, coordinating documentation, coding/billing review, findings and corrective follow-up.
- Partner with Credentialing on provider enrollment, revalidation, effective-date and contracting issues that affect claim payment and denial prevention.
- Use advanced eClinicalWorks (eCW) and Waystar for revenue cycle reporting, claim and denial management, trend analysis and workflow improvement; maintain working knowledge of MEDITECH.
- Analyze collections, A/R, denials, claim production, coding productivity, encounter backlogs, cost data and KPIs for leadership reporting and operational decisions.
Office Business Manager
12 Years 11 Months- Directed business operations including billing and collections, A/R and A/P, insurance, payroll, budgeting, staffing, compliance and financial reporting.
- Increased annual production and collections by 296% from December 2011 through October 2015 through stronger financial controls, workflow improvements and team performance.
- Led hiring, training, performance management, provider licensing/renewals and office modernization, including the transition from paper to digital charts.
Office Manager
2 Years 4 Months- Supervised staff and daily practice operations, staffing, patient flow, deposits and operational reporting.
Education
Associate of Arts - Business and Management
Skills
Cross-clinic consulting & workflow support
Staff training
coaching & performance management
Collaboration with Credentialing
IT
Accounting
providers & clinic operations
Revenue Cycle Operations
Patient Financial Services
Patient Access
A/R & Collections
Denials & Appeals
Coding & Charge Capture
Medicare / Medicaid / RHC
Fee Schedule Management
Credentialing & Payer Enrollment
Personal Information
Title: REVENUE CYCLE & HEALTHCARE OPERATIONS LEADER
Timeline
Clinic Revenue Cycle Manager
Connally Memorial Medical Center
11.2024 - CurrentRead More
Office Business Manager
San Antonio Perio and Implants
12.2011 - 11.2024Read More
Office Manager
Dr. Daniel Riley, D.M.D.
09.2008 - 01.2011Read More
Arapahoe Community College
Associate of Arts from Business and Management
Read More