Angela Rice
Roanoke,VA
Summary
Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional.
Overview
11
11
years of professional experience
Work History
Assistant Healthcare Administrative
Carilion
08.2012 - Current
- Established and maintained effective communication with staff, physicians
- Communicated with patients, ensuring that medical information was kept private.
- Updated account information to maintain customer records.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Monitored cash drawers collect payments
Education
High School Diploma -
Hutch High
Hutchinson Kansas05.1976
Skills
- Medical Billing
- Patient Registration
- Telephone Switchboards
- Payment Collection
- Epic Systems
- Customer Service
- Complaint Resolution
Accomplishments
I worked collecting co payments and past due balances for Carilion. I was top collector in our office.
Timeline
Assistant Healthcare Administrative
Carilion
08.2012 - Current
High School Diploma -
Hutch High