Healthcare professional with extensive experience in managing office tasks, optimizing workflows, and providing top-notch support to executives. Known for strong focus on teamwork and achieving results, adaptable to changing needs, and trusted by colleagues. Proficient in scheduling, document management, and communication, with a reliable and detail-oriented nature.
Overview
4
4
Years of experience
Work History
Healthcare Administrative Specialist
Dr. Rajani Ravindra
Lake City, FL
02.2026 - Current
Managed scheduling and calendar coordination for efficient appointment management.
Developed and maintained filing systems to ensure easy access to important documents.
Assisted in preparing reports and presentations, ensuring accuracy and clarity of information.
Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
Increased accuracy in medical billing by thoroughly reviewing patient records and verifying insurance coverage.
Supported medical billing processes by providing accurate coding and documentation, resulting in prompt reimbursement from insurance companies.
Streamlined data entry processes for increased efficiency and accuracy in documentation.
Cosmetologist/Hair Stylist
Krissy d's
Lake City, FL
02.2020 - Current
Provided a wide range of hair services, including cutting, styling, coloring, and treatments, to clients
Utilized excellent communication skills to build strong relationships with clients based on trust and professionalism
Styled wigs or extensions for clients seeking temporary or alternative looks
Implemented proper sanitation practices by sterilizing tools after each use to maintain cleanliness standards
Maintained inventory of salon supplies, always ensuring adequate stock levels
Managed demanding or dissatisfied customers with professionalism, resolving issues to their satisfaction
Certified Orthodontic Dental Assistant
Orthodontics by Bradford
Palm Beach Gardens, FL
01.2014 - 11.2015
Assisted the orthodontist in providing comprehensive dental care to patients, including taking and developing X-rays, preparing treatment rooms, and sterilizing instruments
Assisted with the placement and removal of braces, wires, bands, retainers, and other orthodontic appliances as directed by the orthodontist
Assisted in taking intraoral photographs to document treatment progress over time
Aided in making impressions/molds of teeth using alginate or digital scanning technology
Assisted in the fabrication of retainers, aligner trays, and other custom orthodontic appliances
Provided compassionate care to patients with dental anxiety or special needs, ensuring their comfort throughout treatment
Coordinated referrals for additional dental services outside the scope of orthodontics when necessary
Restaurant Server/Bartender
Bonefish Grill
Stuart, FL
03.2012 - 11.2015
Provided prompt and efficient food and beverage service to guests in a high-volume restaurant setting
Managed cash transactions accurately using the POS system; reconciled the cash drawer at the end of each shift with zero discrepancies
Developed strong product knowledge of wines/spirits/cocktails/beers available on the menu through continuous learning initiatives
Assisted in training new servers and bartenders on menu items, service standards, and POS system operation
Resolved customer complaints promptly and effectively to ensure a positive dining experience
Certified Orthodontic Assistant/Manager
Palm Beach Gardens Orthodontics
Palm Beach Gardens, FL
06.2008 - 08.2009
Assisted the orthodontist in the treatment of patients, including taking X-rays, impressions, and photographs
Managed patient records and maintained accurate documentation of treatments and progress
Trained new orthodontic assistants in proper procedures and protocols to ensure consistent quality of care
Coordinated with suppliers to order necessary dental supplies and equipment, ensuring availability for daily operations
Implemented infection control protocols to maintain a clean and safe environment for patients and staff
Provided chairside assistance during orthodontic procedures, anticipating the needs of the orthodontist
Collaborated with insurance companies to verify coverage eligibility for patients' orthodontic treatments
Managed appointment scheduling system to optimize efficiency while accommodating patient preferences
Performed preliminary examinations on new patients, gathering relevant medical history information for the orthodontist's review
Maintained inventory of dental supplies and equipment, monitoring stock levels and placing orders when necessary
Certified Orthodontic Clinical Director
Meier Orthodontics
Jupiter, FL
04.2001 - 06.2008
Assisted orthodontist in the treatment of patients, including taking X-rays, impressions, and photographs
Managed patient records and maintained accurate documentation of treatments and progress
Trained new orthodontic assistants in proper procedures and protocols to ensure consistent quality of care
Coordinated with suppliers to order necessary dental supplies and equipment, ensuring availability for daily operations
Implemented infection control protocols to maintain a clean and safe environment for patients and staff
Provided chairside assistance during orthodontic procedures, anticipating the needs of the orthodontist
Collaborated with insurance companies to verify coverage eligibility for patients' orthodontic treatments
Managed appointment scheduling system to optimize efficiency while accommodating patient preferences
Performed preliminary examinations on new patients, gathering relevant medical history information for the orthodontist's review
Maintained inventory of dental supplies and equipment, monitoring stock levels and placing orders when necessary
Assisted and participated in promotional & marketing events
Education
Master of Business Administration - Healthcare Management
NUC University
02-2026
Bachelor's Degree - Allied Health Management
Florida Technical College
Kissimmee, FL
09-2024
NCICS - Medical Billing & Coding
Florida Technical College
Kissimmee, FL
01-2021
Cosmetology License - undefined
River Oak Technical College
Live Oak, FL
05-2020
Skills
Insurance verification
Invoice processing
Medical billing
Database entry
Supply management
Leadership teamwork
Customer relations and communications
Staff training
Excel, Word, PowerPoint
Proficient in Medical Manager & Athena
Office record management
Document management
Timeline
Healthcare Administrative Specialist
Dr. Rajani Ravindra
02.2026 - Current
Cosmetologist/Hair Stylist
Krissy d's
02.2020 - Current
Certified Orthodontic Dental Assistant
Orthodontics by Bradford
01.2014 - 11.2015
Restaurant Server/Bartender
Bonefish Grill
03.2012 - 11.2015
Certified Orthodontic Assistant/Manager
Palm Beach Gardens Orthodontics
06.2008 - 08.2009
Certified Orthodontic Clinical Director
Meier Orthodontics
04.2001 - 06.2008
Bachelor's Degree - Allied Health Management
Florida Technical College
NCICS - Medical Billing & Coding
Florida Technical College
Cosmetology License - undefined
River Oak Technical College
Master of Business Administration - Healthcare Management