Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Vidal Peralta

Vidal Peralta

Bronx,New York

Summary

Organized and dedicated United States Marine Corps veteran with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

4
4
years of professional experience

Work History

Healthcare Administrative Specialist

Ambulnz
11.2022 - 04.2023
  • Delivered top-notch administrative support to migrant families from the southern US border or refugees from around the world such as Ukrainians.
  • Provided guidance and support in accessing relocation and healthcare services
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

NYS Contact Tracer (COVID-19)

UnitedHealth Group
01.2022 - 09.2022
  • Communicated with documented COVID-19 patients and other exposed persons via phone call, CRM software Salesforce/Twilio, etc
  • Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.
  • High daily volume of calls

Retail Sales Specialist

Rite Aid
04.2021 - 01.2022
  • Handled in-store purchase payment processing with cash and credit cards.
  • Located merchandise across various stores to address customer needs.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.

Doorman

Maxwell Kates
10.2020 - 04.2021
  • Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
  • Opened doors and transported luggage for customers with care and efficiency.
  • Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
  • Secured doorways to maintain customer and employee safety and uphold company policies and procedures.

Infantryman

United States Marine Corps
Marine Corps Base Camp Lejeune, NC
09.2019 - 10.2020
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.

Education

High School Diploma -

Bronx Engineering And Technology Academy
Bronx, NY
06.2019

Skills

  • Customer Relations
  • Data Entry
  • Analytical and Critical Thinking
  • First Aid/CPR
  • Sales Expertise
  • Contact Management Systems
  • Assessing Risks

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

“You have power over your mind - not outside events. Realize this, and you will find strength.”
― Marcus Aurelius, Meditations

Timeline

Healthcare Administrative Specialist

Ambulnz
11.2022 - 04.2023

NYS Contact Tracer (COVID-19)

UnitedHealth Group
01.2022 - 09.2022

Retail Sales Specialist

Rite Aid
04.2021 - 01.2022

Doorman

Maxwell Kates
10.2020 - 04.2021

Infantryman

United States Marine Corps
09.2019 - 10.2020

High School Diploma -

Bronx Engineering And Technology Academy

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Vidal Peralta