Angela Richardson
Palm Bay,FL
Summary
Seeking Employment in Desk Claims Adjustor/Risk Management/Human Resources or other related Customer Service role. I have experience in working with customers, accounting, word processing, Excel, and other computer applications.
Overview
26
26
years of professional experience
Work History
Teacher
Calvary Chapel Academy
01.2021 - Current
- High School Advanced Placement Psychology teacher
- Two sections of Advanced Placement Psychology for 9th -12th grade students
- Prepared students for the Advanced Placement Exam in May.
Admissions Director
Calvary Chapel Academy
01.2014 - Current
- Contact person for all scholarships and financial aid. Managed over 50 customer calls per day while maintaining proper tuition, health, and attendance records
- Maintain all compliance regulations for the school
- Give initial information and introduction of CCA’s education program to prospective parents through individual tours, open houses, special events, and parent information meetings
- Keep up-to-date admissions procedures and timetables for CCA and other local private schools. Increased enrollment by 50%.
- Serve with the Principal in establishing admissions goals and objectives for the subsequent school year, fundraising, sponsorships, and budget.
Receptionist/Office Manager
Beach Auto Body
01.2005 - 01.2006
- Responsible for bank deposits, payroll, and bookkeeping
- Formulated liens and retrieved vehicles
- Answered all customer phone calls, questions, paid and organized bills and taxes.
Shift Leader, Training Coordinator, Server, Bartender, and Hostess
Bennigan’s
01.1998 - 01.2005
- Led and supervised shifts of 25 people
- Established and Implemented training courses for recruits, increased profitability.
Education
B.A. - Psychology
University of Central Florida
Orlando, FL08.2010
Certified K-6 Teacher -
University of Central Florida
Orlando, FL12.2010
M.Ed - Educational Leadership
Florida State University
Tallahassee, FL2014
Juris Masters - Legal Risk Management And HR Compliance
Tallahassee, FL12.2022
No Degree - Claims Adjustor
ACA Accredited Claims Adjustor
09.2023
Skills
- Systems monitoring
- Process improvements
- Documentation and reporting
- Employee management
- Office administration
- Administrative support
- Business administration
- Contract negotiations
- Relationship building
- Workflow planning
- Scheduling
- Project Management
- Travel coordination
Timeline
Teacher
Calvary Chapel Academy
01.2021 - Current
Admissions Director
Calvary Chapel Academy
01.2014 - Current
Receptionist/Office Manager
Beach Auto Body
01.2005 - 01.2006
Shift Leader, Training Coordinator, Server, Bartender, and Hostess
Bennigan’s
01.1998 - 01.2005
B.A. - Psychology
University of Central Florida
Certified K-6 Teacher -
University of Central Florida
M.Ed - Educational Leadership
Florida State University
Juris Masters - Legal Risk Management And HR Compliance
No Degree - Claims Adjustor
ACA Accredited Claims Adjustor
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