Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Rico

Kansas City,MO

Summary

Experienced cost-conscious Asset Protection Manager skilled in managing criminal investigations and implementing process improvements. Demonstrated expertise in asset protection policies and procedures, ensuring the safety and security of valuable resources. Meticulous attention to detail and proactive approach, combined with strong communication, interpersonal, and time management skills, contribute to successful outcomes. Committed to maintaining a high level of professionalism while delivering exceptional results in a fast-paced environment. Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated with [Number] years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.

Overview

12
12
years of professional experience
2
2
Certification

Work History

Market Investigator

Family Dollar
01.2022 - 08.2024
  • Implemented exception-based reporting to oversee more than 25 locations.
  • Recognized and investigated criminal behavior.
  • Reduced inventory shrinkage by implementing targeted training programs.
  • Managed efforts to create a secure environment.

Asset Protection Manager

Goodwill of Western Missouri
02.2017 - 07.2021
  • Oversaw operations for multiple locations.
  • Complete detailed investigations of violations and theft
  • Interview associates regarding suspicious activities.
  • Led efforts to design and execute training programs aimed at reducing fraud, accidents, and theft.

Asset Protection Manager

Kohl's
03.2015 - 01.2017
  • Conducted thorough audits to guarantee adherence to asset protection measures.
  • Developed associates' knowledge through instruction on key aspects of asset protection policies.
  • Evaluated workforce actions to propose improvements.
  • Coordinated and enforced regulatory procedures for all stores within assigned region.
  • Monitored patterns in compliance and theft for prevention strategies.

Asset Protection Manager

Walmart
06.2014 - 03.2015
  • Leveraged CCTV systems for comprehensive surveillance.
  • Oversaw inventory status, coordinated with store leadership.
  • Led and managed a team effectively.

Loss Prevention Manager

Kmart
10.2012 - 03.2014
  • Developed and implemented loss prevention strategies; conducted regular audits; trained store associates; led investigations; implemented employee awareness programs; analyzed data; led a team of loss prevention officers; implemented an employee tip line.

Education

Bachelor's in Criminal Justice -

ITT Technical Institute
Kansas City, MO
12.2012

Skills

  • Management and Supervisor
  • Loss prevention
  • Conflict management
  • Interviewing
  • Problem-solving abilities
  • Interpersonal Skills
  • Decision-Making
  • Attention to Detail
  • Adaptability
  • Retail Operations
  • Written Communication

Certification

  • Reid Technique of Investigative Interviewing and Advanced Interrogation
  • WZ Certified
  • OSHA 10HR
  • FEMA
  • Several Hours of training through Association of Certified Fraud Examiners

Timeline

Market Investigator

Family Dollar
01.2022 - 08.2024

Asset Protection Manager

Goodwill of Western Missouri
02.2017 - 07.2021

Asset Protection Manager

Kohl's
03.2015 - 01.2017

Asset Protection Manager

Walmart
06.2014 - 03.2015

Loss Prevention Manager

Kmart
10.2012 - 03.2014

Bachelor's in Criminal Justice -

ITT Technical Institute
Angela Rico