Angela Riechers

Groveport,OH

Summary

Highly-motivated Small Business Owner with desire to take on a new challenge as a Owner Operator.

Overview

year of professional experience

Work History

Small Business Owner/ Dispatcher

Team Bridges Logistics LLC

Groveport, Ohio

08.2023 - Current

Schedule, coordinate and monitor the movement of trucks to ensure timely delivery of goods.
Monitor driver performance and provide feedback on areas for improvement.
Maintain communication with drivers regarding routes, load information and delivery updates.
Provide customer service by responding to inquiries from customers regarding shipments.
Supervise employees to ensure that cargo shipments are transported accurately to and from specified locations while adhering to safety standards.

Payment Poster

Trinity Health

Columbus, Ohio

Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
Researched discrepancies between patient accounts and remittance advice received from insurance carriers.
Assisted in resolving payment issues, such as rejections or delayed payments due to incorrect coding or missing information.

Customer Account Specialist

Univar Solutions

Dublin, Ohio

Managed large & strategic corporate accounts
Processed account applications, credit memos, invoices, payments and other related documents.
Provided exceptional customer service to customers with inquiries, complaints and requests.

Senior Customer Account Representative

Momentive Performance Materials

Gahanna, Ohio

Managed large & strategic accounts
Coached Account Specialists and served as a backup for other account specialists
Assisted in the hiring process for account specialists

Education

Bachelor of Arts - Buddhist Studies

Franklin University

Columbus, OH

05-2015

Associate of Arts - Business

Columbus State Community College