Angela Rios
San Antonio,Texas
Summary
10 years of customer service experience. Excellent interpersonal communication skills. Demonstrates ability to work effectively as part of a team or independently. Ability to learn quickly and accurately. Strong organizational skills.
Overview
14
14
years of professional experience
Work History
Teller I
Lone Star National Bank
02.2023 - 06.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Associate I Mail Handler
Datamark Inc.
06.2021 - 09.2022
- Opening and sorting mail by different lines of business
- Paying attention to detail to ensure correct processes and procedures are being followed
- Working on time management skills to meet the needs of the business in a timely manner
- Keeping work area and finished mail organized in its proper place.
Office Clerk
United States Census Bureau
03.2020 - 12.2020
- Contacted qualified candidates by telephone during hiring process
- Accurately logging statistical data in Excel
- Contacted establishments to schedule Census Questionnaire interview date
- Maintained professional phone etiquette during all calls
- Utilized Census software tools for data entry.
Cashier
HEB
08.2010 - 06.2020
- Demonstrated responsible money handling
- Guided customers through the transaction process using cash, card, and checks
- Maintained checkout area and completed other general cleaning duties, such as sweeping and taking out trash
- Assisted customers by providing information and resolving complaints
- Routinely met Item Per Minute weekly goal
- Effective communication with customers ensuring their shopping experience was pleasurable.
Recruiter
United States Census Bureau
01.2020 - 03.2020
- Traveled to assigned zip code zone locations
- Distributed Census recruiting advertisements
- Utilized flyers, business cards, and Census website to encourage employment with the company
- Represented the United States Census Bureau in a professional manner.
Education
Basic courses -
San Antonio College
San Antonio, TXSkills
- Customer service
- Organizational skills
- Time management
- Communication skills
- Microsoft powerpoint
- Microsoft excel
- Strong Work Ethic
- Professionalism and Courtesy
- Relationship building and management
- Attention to Detail
- Reliable and Responsible
- Honest and Dependable
Timeline
Teller I
Lone Star National Bank
02.2023 - 06.2024
Associate I Mail Handler
Datamark Inc.
06.2021 - 09.2022
Office Clerk
United States Census Bureau
03.2020 - 12.2020
Recruiter
United States Census Bureau
01.2020 - 03.2020
Cashier
HEB
08.2010 - 06.2020
Basic courses -
San Antonio College