ANGELA ROBERTSON
Des Plaines,IL
Summary
Compassionate Healthcare Support Worker recognized for productivity and efficiency in task completion. Possess specialized skills in patient care, medical terminology understanding, and health administration procedures. Excel at communication, empathy, and time management to enhance patient experiences and support healthcare teams effectively.
Overview
14
14
years of professional experience
Work History
Boatswains Mate
United States Coast Guard
12.2019 - Current
- Inspected vessel for proper operation and safety of crew
- Monitored and enforced safety standards in accordance with Coast Guard regulations, navigation, deck operations, search and rescue, and small arms
- Performed maintenance on life-saving equipment, including life rafts, life jackets, and flotation devices
- Assisted with firefighting efforts by operating hoses and extinguishers during training exercises or actual emergencies
- Served as member of emergency response teams during drills and actual emergencies.
Esthetician
Chicago Lash Extensions
12.2018 - Current
- Duties include consulting with clients to select an appropriate treatment, preparing a sanitary environment before a procedure, and offering treatments
- Ensured cleanliness of workstations, tools, and equipment in compliance with sanitation regulations
- Demonstrated exceptional customer service skills to enhance the overall experience for clients.
Personal Assistant
CEO (UDELV)
03.2020 - 03.2021
- Performing a variety of cleaning activities such as sweeping, mopping, dusting, ensuring all rooms are cared for and inspected according to standards, errands, and personal driver
- Provide administrative and personal assistance to executive-level staff
- Liaised with clients, vendors, and other stakeholders on behalf of executives.
Advanced Medical Support Assistant
VA Medical Center
06.2016 - 06.2017
- Performing scheduling functions for veteran patients including appointments, cancellations, rescheduling, processing, and record-keeping of inpatient medical records
- Manual and electronic data entry, entry of physician orders, and consult requests
- Compiled Microsoft Office software to compile data and formulate reports, obtaining essential information and documentation from veteran patients for enrollment activities
- Supported medical staff by answering phones and preparing supply orders.
Hospital Corpsman
United States Navy
03.2011 - 03.2016
- Assisted physicians with a variety of medical procedures, including routine physicals, minor surgeries, and medical treatments
- Maintained accurate and detailed records of patient care, including medications, lab results, treatments, and vital signs
- Monitored patients for signs and symptoms of changing or worsening health conditions, responded to medical emergencies, and provided first aid in accordance with training and protocols
- Monitored patient temperature, blood pressure, and respiration
- Collected biological samples per care plan and submitted to proper laboratory or healthcare professional
- Recorded patient data accurately in electronic health records systems while maintaining patient privacy according to HIPAA regulations
- Evaluated scenes and implemented life-saving measures based on medical assessments
- Changed dressings and performed wound care as directed by medical professionals to facilitate healing and prevent infections
- Performed laboratory tests on blood, urine, and other samples to assist with diagnosis and treatment planning
- Assisted doctors and nurses during medical procedures, ensuring patient comfort and safety.
Education
CNA License -
Southern Illinois University
12.2023
Esthetician License -
Paul Mitchell Beauty School
12.2018
Associates in Health Science -
Purdue University Global
04.2018
Diploma -
Roseburg High School
Skills
- Basic Life Support
- Complex Problem-Solving
- Patient Care
- Feeding Assistance
- Vital signs monitoring
- Transporting patients
- Conducting intakes
- Vital sign recording
Timeline
Personal Assistant
CEO (UDELV)
03.2020 - 03.2021
Boatswains Mate
United States Coast Guard
12.2019 - Current
Esthetician
Chicago Lash Extensions
12.2018 - Current
Advanced Medical Support Assistant
VA Medical Center
06.2016 - 06.2017
Hospital Corpsman
United States Navy
03.2011 - 03.2016
CNA License -
Southern Illinois University
Esthetician License -
Paul Mitchell Beauty School
Associates in Health Science -
Purdue University Global
Diploma -
Roseburg High School