Angela Robinson
Brooklyn,New York
Summary
Social work graduate student with experience in preventive services and family-centered case management. Skilled in client assessment, crisis intervention, care coordination, and maintaining accurate documentation to support safety and long-term stability.
Overview
7
7
years of professional experience
Work History
Case Manager – Preventive Services
Good Shepherd Services
Brooklyn, NY
01.2020 - 01.2023
- Managed a caseload of families, conducting regular home visits to assess child safety and service needs.
- Coordinated referrals for medical, mental health, housing, childcare, and public benefits services.
- Maintained detailed case records in Connections and PROMIS databases to ensure compliance with ACS standards.
- Developed service plans and monitored progress toward family goals.
- Provided crisis intervention and collaborated with schools and community providers.
- Participated in case conferences, supervision, and team meetings.
Family Worker / Office Manager
Bumblebees Rus Child Care Centers
Brooklyn, NY
01.2017 - 01.2020
- Maintained a caseload of families and supported completion of Family Partnership Agreements.
- Conducted intake assessments and processed required ACS documentation.
- Managed Child Plus database, enrollment records, attendance, and medical compliance tracking.
- Coordinated parent meetings and facilitated referrals to community resources.
- Provided administrative oversight and managed daily operations in the Director’s absence.
Group Leader
Cypress Hills LDC
Brooklyn, NY
01.2016 - 01.2017
- Planned and implemented structured programming for school-aged youth.
- Maintained attendance records and program documentation.
- Supported positive youth development through structured supervision.
Education
Master of Social Work (MSW) -
Capella University
05-2027
B.S. - Interdisciplinary Human Services/Psychology
Touro College
Manhattan, NY01-2020
A.S. - Human Services
Touro College
Manhattan, NY01-2014
Skills
- Caseload Management
- Case Documentation & Compliance
- Connections, PROMIS, Child Plus
- Community Resource Coordination
- Crisis Intervention
- Client Intake & Assessment
- Administrative Support
- Microsoft Office Suite
Timeline
Case Manager – Preventive Services
Good Shepherd Services
01.2020 - 01.2023
Family Worker / Office Manager
Bumblebees Rus Child Care Centers
01.2017 - 01.2020
Group Leader
Cypress Hills LDC
01.2016 - 01.2017
B.S. - Interdisciplinary Human Services/Psychology
Touro College
A.S. - Human Services
Touro College
Master of Social Work (MSW) -
Capella University