Summary
Overview
Work History
Education
Skills
Reference's
Timeline
Generic

Erica Nichole Sims

Pensacola,FL

Summary

Experienced Restaurant Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of food quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.

Overview

12
12
years of professional experience

Work History

Manager of Operations

Bubbas Seafood House
Orange Beach, Alabama
11.2023 - Current
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Compiled and maintained records of customer accounts and invoices.

General Manager

Cactus Cantina
Pensacola, FL
05.2019 - 11.2023
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Tracked monthly sales to generate reports for business development planning.
  • Onboarded new employees in time reporting and payroll systems.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Performed data import, scanning or manual keying processes to verify invoice
  • Coordinated inventory, stocking, and ordering.
  • Managed schedules of team of 60 personnel to keep all shifts properly staffed.

Manager

Sidelines Sports Bar
Pensacola Beach, FL
02.2013 - 05.2019
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Education

High School Diploma -

J. M. Tate Senior High School
Cantonment, FL

C.N.A -

Pensacola State College
Pensacola, FL

Skills

  • Training and Development
  • Customer retention
  • Recruiting and hiring
  • Budgeting and cost control strategies
  • Sales planning and implementation
  • Networking abilities
  • Employee scheduling
  • Inventory tracking
  • Promotions
  • Vendor relationships
  • Calm under pressure
  • Data review

Reference's

Zack Dukes: 850-776-5757

Taylor Egleton: 850-766-2900

Timeline

Manager of Operations

Bubbas Seafood House
11.2023 - Current

General Manager

Cactus Cantina
05.2019 - 11.2023

Manager

Sidelines Sports Bar
02.2013 - 05.2019

High School Diploma -

J. M. Tate Senior High School

C.N.A -

Pensacola State College

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Erica Nichole Sims