Results-driven professional offering 20+ years' experience in managing process improvement, mitigating risks and overseeing projects. Creative and focused with the dedication and fortitude to deliver exceptional and efficient work. Bringing an excellent attention to detail, organized nature and dedication to continuous process improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Project Manager
Pet Supermarket, Inc.
Sunrise, FL
12.2021 - 11.2022
Responsible for delivery of mission critical eBusiness technology capabilities to drive growth
Served as Product Owner by facilitating projects across platforms (Salesforce, Oracle, AS-400, CyberSource, Riverside) applying Agile Scrum methodology and filling multiple roles, including Business Analytics Release Management, and Quality Assurance
Resolved issues by removing roadblocks and escalating to business owners and vendors to maintain timelines
Optimized future inventory replenishment needs by mapping Inventory Replenishment current state process to facilitate RELEX implementation across multiple domestically located warehouses and retail sites.
Home Health Caregiver
GT Independence
Deerfield Beach, FL
10.2019 - 11.2021
Provided full-time long-term care for my aging mother for two years as a live-in caregiver prior to her death.
Senior Consultant
Cumberland Consulting Group
Cumberland, TN
01.2018 - 03.2019
Responsible for client service delivery, leading cross-functional teams, and supporting business development
Lead consultant for academic health system for Chargemaster and Charge Capture Epic implementation, selected to attend Cerner Millennium certification program to support new Cerner line of business
Implemented Federated governance model for hospital and Physician Group Revenue Integrity function to allow for site specific chargemaster recommendations while aligning with corporate controls and strategy
Turned around critical Cerner Chargemaster and Clinical Orders Readiness workstreams, that were significantly off track, enabling on time Go-Live and delivering $2m in additional revenue opportunities by identify missing charge codes across multiple service lines.
Senior Consultant
EY
Miami, FL
01.2016 - 08.2017
Responsible for client service delivery, leading cross-functional teams, and supporting business development
Enabled future state EPIC go-live by streamlining chargemaster and consolidating seven Revenue Integrity departments into one centralized Revenue Cycle office for a multi-Hospital and Physician group
Developed department structure, including oversight and governance, job descriptions from Director to Analysts, and enabled repurposing of 25 FTE
Avoided business disruption for over 20,000 prescription refills to mitigate unexpected vendor contract termination by recommending plug-and-play Outpatient Pharmacy Management Software.
Education
3.80 - Intensive English Business Communications
Florida Atlantic University
Boca Raton, FL
12-2023
Teacher Accelerated Program (TAP) - Education
University of Miami
Miami, FL
01-2023
Green Belt Lean Six Sigma -
University of Washington
Tacoma, WA
11-2013
Project Management -
University of Washington
Tacoma, WA
01-2012
Master of Business Administration -
Florida Atlantic University
08-2008
Bachelor of Science in Marketing - Marketing Research