Angela Rondeau
Oxnard,CA
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
99 Cents Only Stores
04.2011 - 04.2012
- Processed customer transactions using point-of-sale system.
- Handled cash management tasks, including balancing of my register at the beginning and end of each shift.
- Assisted customers with product inquiries as well as complaints. Provided resolving of issues that satisfied customers.
- Maintained clean and organized checkout area, ensuring a welcoming environment for customers.
- Return of merchandise back to shelves at the end of each shift.
- Built relationships with customers to encourage repeat business.
Cashier
Yoshinoya
10.2010 - 04.2011
- Welcomed all customers, provided accurate input of customer orders.
- Successfully implemented upselling of menu orders.
- General upkeep of dining room area and customer bathrooms.
- Restocking of customer supplies, such as condiments, utensils, and napkins.
Customer Service Representative
Pizza Hut Corporation
11.2009 - 10.2010
- Resolved customer orders, inquiries, and complaints efficiently to enhance customer satisfaction levels.
- Prep work such as readying different pizza crusts by plating onto oiled baking dishes for pizza makers
- Clean,sweep, and mop entire work area and customer lobby.
- Dishwashing duties as needed, to keep smooth transitioning of work supplies for re-use.
Education
Certificate - Business Management
Santa Barbara Business College
Ventura, CA02-2011
High School Diploma -
Channel Islands High School
Oxnard, CA06-1992
Skills
- Multi-tasker
- Cash register operations
- Customer service skills
- Cash handling and management
- Issue resolution
- Product promotions and upselling techniques
- Order taking
- Professionalism and courtesy
Timeline
Cashier
99 Cents Only Stores
04.2011 - 04.2012
Cashier
Yoshinoya
10.2010 - 04.2011
Customer Service Representative
Pizza Hut Corporation
11.2009 - 10.2010
Certificate - Business Management
Santa Barbara Business College
High School Diploma -
Channel Islands High School